So I purchased some donation items a few days ago via paypal, received the items, but while I have the items, a few days later a received an email from paypal saying the bank declined the e-check, because of lack of sufficient funds. Anyways, so i'm off to put some more money in my account today. But my question is, when I have the money in, who do I contact about re-paying, obviously i don't want to just pay via the donation option as I already have the items.
So basically does anyone know specifically which staff I can contact about this, I looked at the staff list thread but didn't see anyone specifically designated to dealing with donation issues.
Any help would be great, thank you!

Did no funds go through at all? I thought e-checks couldn't go through if the money wasn't there...What we will probably need to do is remove the items you received, and have you repurchase them once your bank account has the funds. There isn't any way that you can just give us money electronically without getting something in return, you see.

How many did you order?

Originally Posted by jellysundae

Did no funds go through at all? I thought e-checks couldn't go through if the money wasn't there...What we will probably need to do is remove the items you received, and have you repurchase them once your bank account has the funds. There isn't any way that you can just give us money electronically without getting something in return, you see.

How many did you order?

gah! T.T I already sold the items via the marketplace yesterday so they are no longer in my inventory, I ordered two seperate lots of $10.00. As I said I have the money and can happily repay it, I just need a method or place to pay that money. Is there any way I can re-buy the same amount of items via donation on my other paypal then you remove those items?
I'm terribly sorry about this, I've donated to Menewesha dozens of times before over the past years and never had any issues like this.
the details of the transaction are below :

Transaction Type: eCheck payment to [email protected]
Transaction ID: 2MB65672CY855593P
Transaction Date: Apr. 12, 2009
Transaction Amount: $10.00 USD
Reason:
This bank account has insufficient funds.

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Transaction Details
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Transaction Type: eCheck payment to [email protected]
Transaction ID: 40H47539R0381673P
Transaction Date: Apr. 13, 2009
Transaction Amount: $10.00 USD
Reason:
This bank account has insufficient funds.

Ah Jennifer it makes sense what happened now, I was confused previously that there might be some glitch in my account, at least that puts me a little at ease about how this came around.

Jenny, that information doesn't fill me with joy +_+, I may have to remove your post actually, so that the sneaks out there don't read it and think. "hey, that's a good idea, I'll do that!"


LittleSkyLark, yes you can donate again and we'll just delete the items, that will work :) Send me a PM when you've done that and I'll deal with the items :)

Originally Posted by jellysundae

Jenny, that information doesn't fill me with joy +_+, I may have to remove your post actually, so that the sneaks out there don't read it and think. "hey, that's a good idea, I'll do that!"


LittleSkyLark, yes you can donate again and we'll just delete the items, that will work :) Send me a PM when you've done that and I'll deal with the items :)

Great, will do so first thing tomorrow and send you a pm.

Feel free to delete or lock this thread now.

Wait a little longer please, Paypal will be retrying the e-check tomorrow from what I understand.