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RelativeInsanity
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#1
Old 01-16-2009, 02:16 PM

I was hoping not to have the need to write a thread like this again, but you made it again...

I thought this kind of problems were solved since this kid sold menewsha (can't remember his name) but mods and admins are relentless to the very extreme.

What's the problem now?
(what comes next is my personal opinion and a way to express my frustration in the best way I can, try not to Nuke Argentina for this thread)

You've banned my wife because she didn't quoted...

I don't want to imagine what will you do in case I hack your server... you'll send me the CIA?

And if I start advertising inside you forums? I guess the Menewsha CEO will knock on my door to start a fist fight with me.

I know that this is non sense since you just laugh at users, you just click the BAN button and a user losses his/her investment on the site, years of posting, PayPaling you, and you don't care cause PayPal will continue delivering money into your account.

Just wanted to express this and to tell you that you have no limits at all. And you made her loose years of online life and money with the movement of one finger.

I just hope you all get what you deserve.

jellysundae
bork and means

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#2
Old 01-16-2009, 02:43 PM

I can understand your frustration, it's always upsetting for the people involved if they end up getting banned for accumilated mistakes, but we can't take away the fact that someone has made those mistakes.

Our rules are pretty reasonable, they're far more hardline on some other sites, and they're not that difficult to stick to. We've tailored the infraction system so that people always get an expiring one for the first time that they make any unintentional mistakes. We've tried to make it as fair as possible, whilst still doing its task of reprimanding people when they repeatedly do things wrong.

I know you're angry right now, and you're fully entitled to your opinion, but please don't lay the blame squarely at our door, we're just doing our job, which is to try to keep this place the neat, tidy and spam free environment that people enjoy.

I've spoken to Trinity and she seems far more accepting of the situation than you are, you're not really helping matters by having a go on her behalf, though as I said, I undertand why you are.

You do need to understand that just because someone has donated to the site in the past, that doesn't make them above the rules and immune to banning. We would be wholey corrupt and dispicable people if we allowed that to go on.

I really am sorry that you feel so angered by this at the moment, but I hope you can calm down and see that we're not the evil people that you seem to think that we are at this moment.

RelativeInsanity
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#3
Old 01-16-2009, 05:17 PM

I really understand what you are saying and I thank you for your answer. I'm not nervous about this, it's just frustration that brought me to generate this thread.

As I understand what you are saying I can see that the Punishment System has a very important flaw. User's instead of enjoying a spam free site are afraid of a risk full site.

Why?

Because you don't need to flame a user or hack the data base to get banned, you only need to fill the transgression quota that the Punishment System gives you and with just a mistake you are kicked out from Menewsha while getting your time and posts and online life in the site robbed due to a system that needs a reconfiguration from scratch.

You are right in something. She is the one that signed up for a Menewsha account and this is done by accepting a contract or TOS, so, the main problem here is that users just don't read or doesn't care about knowing about the risks of Signing Up.

Thanks to this awful experience I can recommend people to just Sign Up on other sites but Menewsha due to the problem "your solution" is giving to the users.

I wouldn't like to send this reply without giving my constructive opinion on the subject.

Just use a Fee System for the Minor Abuses.

Let's say, if you don't quote 500 gold or 1000 gold will be taken off your account.

That's a very painful punishment and conciousness-generator as well, but it wont generate unhappyness among users.

Think about it please, and please I'd love to return to the site when this Punishment System problem is over so it would be great for me to receive some newsletter about this subject from you.

jellysundae
bork and means

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#4
Old 01-16-2009, 06:00 PM

There's a large flaw in your alternative suggestion though, what if a person doesn't have any gold? You can't deduct what they do not have, which is why we do things the way we do.

Directing people away from Menewsha is no solution either, you will find that whatever site you go on people get warnings and eventually get banned if they persistently break the rules, that doesn't change wherever you go.

I do intend to alter our system, but it's not an especially easy thing to and is going to take a lot of hard thinking to come up with something that works as efficiently as possible for all situations; and for it to have maximum effictiveness, will need coding support that I cannot provide myself. But the system is going to alter.

Merrow
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#5
Old 01-16-2009, 07:52 PM

Or you could simply refuse to allow the user gold through posts until they've had enough non-infraction activity to make up for it.

RelativeInsanity
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#6
Old 01-16-2009, 08:38 PM

That's a great idea Mearrow, jellysundae the solution is something Menewsha Developers must come up with, not the users, but in the meanwhile, users are the suffering ones and that's not fair at all.

In the meanwhile hundreeds of expensive and old items are going to the sink and with them the effort made to buy them.

In the meanwhile hundreeds of threads and posts are going to the sink aswell.

And in the meanwhile many people in the Menewsha staff is agreeing that this needs to be changed.

Many sites have this same problem as you said so, so, we stay with this thought, if everyone has this problem as I do why should I be different solving it?

Maybe the Donation money you receive doesn't give the user the capability to elude this Punishment System, but this Donation money gives the site the responsibility to solve every issue that affects the user.

I don't want to turn this into a mess, I just want to know about a site that is doing things the correct way, thinking about giving the user more and more features and less things to care about. How can I return to a site that robbed everything mentioned before? How can I trust a site that doesn't tolerate user's human mistakes?

That's all I guess, don't worry, I won't bother anymore and thanks again for the feedback, you jellysundae did helped me with my frustration issue :)

Last edited by RelativeInsanity; 01-16-2009 at 08:42 PM..

Lovebug
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#7
Old 01-16-2009, 08:52 PM

She was banned for breaking the rules. Simple as that. Didn't she get tons of warnings against it? if she just followed the multiple warnings she received than maybe things wouldn't have gone array. I know it is frustrating to lose an account when you worked really hard for all the items and spent so many days and nights online, but what is done is done. No matter how much you complain the account stays banned since you broke the rules. So what I have to say is is just let it go and start over. This time know an follow the rules instead of ignoring thinking nothing is going to happen. Or just quit. If looking at the word Menewsha conjurs such revolting and vile thoughts than just quit and never associate yourself with mene again. But if you still have will than I would just start over and see where mene takes you.

Tre Le Coco
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#8
Old 01-16-2009, 10:17 PM

Quote:
Originally Posted by RelativeInsanity View Post
That's a great idea Mearrow, jellysundae the solution is something Menewsha Developers must come up with, not the users
Developers = Artists, pixelist, all that good stuff - we don't deal with this
Lovebug and jelly pretty much covered everything, i just really came in here to correct what you thought the job of a developer was ^^;

But you can't expect the staff to turn a blind eye just because you want them to, that would be unprofessional. The rules are there for a reason, just like in any other site you sign up for.

Im sorry to see you upset over this, but you have to understand that we are just doing our job - we can't take preference or favor users over each other for any reason, everyone is given the same amount of chances, its up to the user to learn from their mistakes :yes:

 


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