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Belated Contibution Items
I just wanted to make it clear that having the contribution items up so late is quite a nuisance. This, being what essentially brings income to the website, seems to be something that should be much more prompt.
Let's be honest for a moment, everything should be ready for launch before midnight even hits. I don't know who actually controls the moment of launch on the staff, but, in my opinion at least, they need to do so the moment the start of the next month is, not when its easiest for them. I understand a few minutes, even a half an hour, but it is now three and a half hours after launch and they have still yet to appear. If for some reason it is impossible to do it at midnight, then another time should be chosen for the exact launch. Basically, the message I'm trying to get across, is there should be a set time of release, and it should be strictly followed to the best of your abilities. For all those in other timezones: The reason I say midnight is because I am in CDT. The location of the servers as well as the owner are also in CDT, thus everything is set to that timezone. EDIT:: Currently 13+ hours late Off to a party, see you tomorrow Menewsha! |
I must admit that I agree with what Azazel wrote. I too have been waiting for several hours on the CIs now, not because I cannot live without having those new CIs immediately, but because there are several people I am supposed to send a trade to as soon as possible. I had hoped to be able to send out the trades before having to log off, for I am uncertain when I can log on again.
Like Azazel, I can understand a few minutes or half an hour, or even a full hour, but three and a half hours without so much as a message from a staffmember makes me feel very uncertain when they will be released. If it is impossible to reach the exact time that has been set due to unforeseen circumstances, would it be possible to try and have a staffmember send out a message? I like seeing Menewsha as a reliable, responsible site, but having to wait so long for even as much as a notice makes me worried, because I am uncertain if I can make my deadlines and get the trades done in time. With a set time and a message that would be sent out when it becomes clear the delay will take more than half an hour or even an hour, it becomes much clearer to everyone donating to the site what they can expect, as well as to those buying items from the suppliers. If I, as a supplier, know what’s up, I can send my buyers a message ahead of time so that they too know what they're up to. I believe this would prevent much confusion, for the users would know the CI release is delayed if this is indeed the case, such as today. If we know when we can expect something, it’s easy to be patient and wait. If you’re anxiously and hopefully checking the site every couple of minutes, you feel frustrated after seeing the same April CIs again. Personally, I was checking the Contributions and Announcement pages every other minute for well over two hours, hoping I would see either the new CIs or a message from a staffmember that they would be delayed. I doubt I was the only one. If I had known at which time the CIs are supposed to be released and a message from a staffmember they were delayed for one reason or another, it would have prevented much worrying from my side. |
Exactly. I myself have trades to send out. I had promised a friend I would have the contribution items in a trade for her the moment she woke up. They were supposed to be part of her birthday gift. I also held an auction for a May pre-order slot and was expected to send the trade out as soon as possible. It is now 4 a.m. and there is no sign of a release. I cannot stay up any longer. Because of this I had to take alternate routes to attempt to get them both their items when they are made available. I also lost quite a chunk of sleep, waiting for the items to fulfill my obligations, only to go to bed without having fulfilled them.
I will have to agree with Silenia that I would be pleased if at midnight I had at least received a message saying something to the effect of "The release of this month's contribution items will be delayed 5 hours, and they will be released at 5 am CDT. We apologize for any inconvenience this may have caused" Having a situation like today, in my eyes, is unacceptable. Like I said once, Being what brings income to the website, it should be a top priority. |
It's not like this is a common occurrence. I just went and checked the past few months what time the announcement threads were logged, and Menew has pretty consistently hit the 0500am-0530am mark (NOTE: It says 0920am on my Menew time now). In fact quite a few times it was even earlier than that. Menew isn't making a habit of having the items out late, and I very much doubt they planned on annoying their members by dangling the CIs above our heads. I'm sorry you feel so inconvenienced, it ruins plans to get things done quickquickquick, leaves you waiting/hanging, ectect. I'm sorry you feel like some apology should be given, but at the same time, I'm not. These things happen, and I think some leeway should be given. A few hours is understandable when, in the long run, we'll have an entire month to get the item. |
Okay, I am a tad bit drunk so bear with me. So, if I sound a bit uncoordinated that is why. As of two months ago the site had one pixelist. At this time frame you have events coming out. You had another event following it by a couple weeks. Another 'event' following it a week later. With one pixelist what do you expect to be done? This one pixelist has a job, college, among a list of other life related things. These things recently become less of an issue. Which awesome BTW for quitting KFC. Fuck the world! We will take it over by peeblos! *hugs the pixelist*
Anyways, things launch. Now, yes they should be fully functional. But when the site has such little income as April did how can you expect a site to pay for pixelists when the members are not caring enough to donate? Now you want a site to cator to you? I know I spent WEEKS of my life dedicated straight to this site. Testing out things and making sure the layering and options were correct. Making sure items were up to par from a male standpoint. Standing here and complaining that items are not released at midnight do not make them come faster. Unless of course you want the pixelist to work for you, get no sleep and fail classes. Then by all means come in here and complain. That only brings you down to the level in which you do not care for their well being. You only care for the items in which are brought out. Honestly, having members bitch, in my eyes is retarded. They are getting items in which they don't have to do anything more then pay [x-amount] of money for. Just to sit here and complain that they are [y-amount] of time late for coming out. Oh. Em. Ef. Gee. Such a heartbroken time frame. I know for a fact, as I talk to the sites head pixelist. She works her ass of. The site artists work their ass off to bring these things out. A lot of the time stepping over their own area to help out. Yet, month after month so many ungrateful people all because an item is a couple hours late and they cannot wait to make gold off these sales. The more and more I spend time away from the site the more and more the people who DO donate to this site disgust me. I have donated to this site since May 2008. And every person who has come forth as a contributor has done nothing more then disgust me. As they use it to flaunt their own charities and self greed for items. Bringing forth a feedback about an item not being released not even 3 hours past Western Time is by far the lowest thing I have ever seen. Saying that our pixelist deserve no sleep until you are happy? Seriously? Get bent. Here is a better idea. How about you STFU until an item is ready to come out. They are humans too. Desiring any less of them is asinine and hypocritical. Since every person on this site would do the same philosophy. "Life first, work later." |
You know i luff you Bill. But to be honest i don't see what the big issue is. It's still the 1st, it's not as if it's days late. Just have a little more patience. :):yes:
The site i use to admin for use to be like half a month sometimes a month late and they'd have to double up and release 4 items in 1 month lol. I never saw one member complain about it. You gotta have a bit more tolerance, and understanding for the people who make the pixels etc. It's not easy when you have a bunch of other things to do on top of your real life stuff, sometimes its hard to meet deadlines. A few hours late is nothing to complain about. |
Actually my top priority is the people who work on this site to make it what it is, not pixels. We as staff have lives that sometimes Menewsha gets put on hold for. None of us are here 24/7. We have jobs, families, and responsibility away from this site. If delaying a launch due to family emergency, jobs, or any other such thing, so be it. Pixels are not important.
And don't you DARE tell me that someone else should cover, find someone else, plan better, manage time better, or "this is how I'd do it" because you have NO idea what goes on behind the scenes or how much thought and planning goes in to the CI process to begin with. You might think you do, but you don't, no matter what gossip you've heard. Granted, there have been times that they have been delayed up to a day but we have not been delayed for any longer than that since the October 2008 CI's came out, which were almost a week late. And here you're complaining about a few hours? Are you serious? Understand, I NEVER publicly come out and say anything to anyone. I prefer to keep things in PM or offsite, but right now I cannot believe you and am appalled that you're even upset because we didn't release items on time so that makes YOU look bad. Who cares about the staff and what goes on in their lives, so long as your ego doesn't take a beating, it's all good, right? If it is going to be longer than a day (which it won't) of course we'll put up an announcement, but not until then. You'll just have to have some patience and wait. |
Chunsa-chan: It may not be a common occurrence, but if I check the past four-five months, I see around three hours, if not more, between the earliest release and the latest. It is difficult to assume what the aimed mark is if there is so much difference between the times of release. For all we know, the early release in March this year could have been the intended mark.
I do not say the CIs should be released earlier. I only say that it would be very nice to have an idea of when the CIs are supposed to be released. I do doubt as much as you do that this was done with the purpose to annoy members, but that does not change the fact that some members are in fact annoyed. I do not feel an apology should be given. I only hope that one way or another, something will be done to prevent this exact situation from happening again. Not having the CIs out late, for I can understand that, and I am willing to give staff much leeway on the time of release, but I would have highly appreciated a message, even one as short as 'CIs are delayed a few hours', or even days. It is not the fact that the CIs are late that annoys me - it is checking if they are there already every few minutes for over two hours. One may say that you can simply wait a few hours before bothering, which is indeed what I would have done if I hadn't been in a hurry. One could say you shouldn't hurry that much, but one of those sets is the last part of the deal I made with someone on buying an item - an item not meant for me but for one of my friends, as part of a joint gift for them, a gift we are trying to finish getting as soon as possible. Again, I would not have minded so much if there had been at least so much as a small message so that I would know the CIs were delayed. I do not think such a message has to be sent out as soon as it is past midnight in the CDT timezone, not at all. However, if it is several hours late, a message is appreciated. I am not aiming for an apology, not at all. I am not demanding anything either. I am merely giving feedback - giving a suggestion to staff, which is what I assumed this part of the site was meant for. Tijdon: I will bear with you. I do not say that if the site does not have the funds for it, or has too little income to make it worth their time, they should pay for (more) pixelists. Neither do I say that I want the site to cater to me. I do not mind the CIs being late, especially if the cause for that lies with having only one pixelist having too much pressure on them. All I ask for, or no, I do not ask for anything even, I merely suggest it, is that if the CIs will be late - and with late I obviously do not mean a few minutes or even an hour, as I have stated several times - is that some staff member sends out a message. I do not say or suggest that the pixelist should give up their life only for Menewshan users wanting their CIs. However, we all received a pop-up message yesterday to get ourselves some April CIs if we did not have them yet, for they would disappear from the contribution shop forever. Quote:
This spreads confusion. I do not say that a delay cannot happen, all I hope for is getting a way to prevent such confusion, both with me and my customers. If it is a known situation that the pixelist is extremely busy with the items and real life combined, then perhaps it would be a good thing to let everyone know that, one way or another. If people know that is the reason why the items are delayed, and not, say someone not logging on when they were supposed to launch the items, I have little doubt most if not everyone understands it. However, this information was not communicated to the majority of the members, and as such several of those of us that were/are online got worried, annoyed and frustrated. If we know ahead of time such a thing can happen, I am sure everyone is capable of waiting a few extra hours, or even a day if necessary. It is not the lack of items but the lack of communication that bothers me. I would also like to point out that, at least in my opinion, I am not bitching. I am giving feedback, telling staff my opinion - something I assumed was appreciated, especially since the line below 'site feedback' is Quote:
It is staff's choice to do or do not ignore this, to do or do not add this. However, the fact that it is staff's choice does hopefully not mean we are not allowed to give the suggestions staff itself suggests it wants to hear. In case you care, I donate because I want to help the site. Yes, the funds are useful, but no matter how useful those funds might be, had this been any other site, I would not donate. I donate because I care about Menewsha, and because I try to help it, even if I cannot do as much as I would like to. I am not in a hurry because 'I want to make gold of those items'. I am in a hurry because I want to get a friend of mine a gift, and because I want to be able to keep up my charity, whether or not that disgusts you. Does this mean I flaunt my charity when I come forth as a contributor? Not that I am aware of. This is the first mention I have made of it in this thread. Again, I am not complaining about the item being late. I am merely suggesting that it would be welcome if there was some sort of way that we would know if they were late. Not because I think the pixelist does not deserve sleep. As far as I am aware, I never claimed it should be the pixelist sending out that notice. Feel free to correct me if I am wrong. I would be happy with any staffmember sending a one-line message to notify us. And even if that is impossible, it is okay. Does the fact that I speak forth as a contributor makes my opinion worth more or less than any other member's? As far as I am aware of, no. Did I claim that staff had to implement this feature simply because I donate to the site? No. All I do is giving my suggestions and feedback. Once again, it is not the release of the items I am concerned about. It is the lack of communication - communication that does not have to come from the over-stressed pixelist. I never claimed so, I never will claim so. EDIT: Jurupamae, thank you for your time responding. I will reply to your message asap. While I know this message was directed at Azazel, know I never claimed that the donators should be your top priority. Not at all. We are but a small part of this community, after all. I do not know what Azazel thinks, for I am not him, but I was merely suggesting more communication about such situations. However, now that I know what is the cause of it, I do understand the situation. Had this been common knowledge, I doubt this thread would have even been created. Personally, but again I realize you were speaking more to Azazel than me, I do care about staff and what goes on in their lives. I shall repeat once more, for me it was merely about the lack of communication, not the delay in the items' release per say. I am glad to hear that if it will take more than a day, an announcement will be put up. I personally would prefer the message earlier, but I do also understand that staff has more to do than just cater to our wishes. Again, from my side this was merely suggestion and feedback. |
It is not the feedback or someone's opinion that irks me so much about this particular thread but the entitlement and the thinly veiled jab behind it.
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I do apologize that you were inconvenienced but unfortunately it couldn't be avoided. Also know that I'm not personally angry with any single person but at the situation itself. |
In my case, I did not stay up late, I woke up early. I am in an entirely different timezone than Azazel.
No, my suggestion is not motivated by a desire to 'avoid looking bad to my buyers or friends'. I prefer having things done I promised as soon as possible, but considering how I am not staff, I have no influence on the time of release of the CIs, and as such I doubt that I would look bad in the eyes of my buyers. If anything, it is trying to keep them from getting frustrated, confused and annoyed as well. My suggestion is motivated by a desire to prevent this confusion and frustration at least partially, and therefore prevent at least part of the complaining. I noticed myself how easy it is to start complaining when tired and waiting for quite some time - else than a few short messages here and there that were almost all along the lines of this one: Quote:
Not directed at anyone personally, rather at the - obvious - lack of the new CIs, but I know how easy it is to go and slip into more hurtful messages. When I noticed I was going down that path and came close to insulting, I took a step back from that thread for a bit. Gladly, I realized what I was doing before it happened. Not everyone will at all times do so, myself included. I simply am suggesting this in the hope to prevent myself and others from actually crossing that line out of frustration sometime. If you know what you can expect, it is simply much easier to be patient. You quoted parts from both of my posts here. The hurry specifically mentioned in that latter one was directed specifically at this part of Chunsa-chan's post: Quote:
As for the entitlement, I did not start this thread so I cannot say if that was or was not done on purpose. As far as I am aware, there was no thinly veiled jab behind my post, and if so, it was not done on purpose. The way in which I write and speak can be biting from time to time, especially if I am tired. This is not the same as a jab directed at anyone or any group of people in general, and I am sorry if you took it that way. |
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I don't care for the pixelists well-being simply because I think something should be orderly? Think things through before you say them. I said that I was displeased that they weren't released on time, but as Silenia pointed out, a message saying they will be [x-amount] of hours late would be more than sufficient. You disgust me by making falsified claims as to whether or not I care about our members. Also, as for only caring for the items that come out? Try again. What I was concerned about was users, like myself, not being able to fulfill their obligations. Also, if you were talking about caring about the items for their gold value, I'll touch on that below. I donate more than I sell. Quote:
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Saying they deserve no sleep? Again, are you kidding me? Please quote anything, anything at all that I have said that's gives that statement validity. That was a personal jab with absolutely no regard for fact. Please stick to saying things you can actually back. Quote:
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Do I have staff names and phone numbers? No I do not, with no reason or desire to hold them. Whether or not they "are in motion" I still believe there should be some sort of member notification. Not a jab, simply an opinion. Quote:
Thank you for your apology, and I understand if it couldn't be avoided. All I ask is that we have some sort of idea as to when the release will be. As I've stated several times, if you can't make the deadline for any reason that's fine, just please have the courtesy to inform those who are waiting. :::::EDIT::::: It seems in my "Just woke up state" I missed your first post. I'll reply now. Quote:
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As for the delay, I'm fine with it. I just think that there should be notification should a delay occur. Also, I'm not complaining about the few hours, I am merely agitated with the lack of notification. Quote:
Look bad or not, I simply like to do something when I say I am going to do it. When I have an obligation I stick to it and get it done to the best of my ability. I will only be online for another two hours at most (if all goes as planned) so yes, the fact that I cannot personally fulfill my obligations is beyond irritating. I don't care about my perceived image, I just care about getting something done when I say it will be done. I never once said that I didn't care about the staff. If I did please quote me so I can see it. Also, I don't see how wanting notification on a past deadline makes me an egotistical person. I don't see how wanting to pull through with promises is an ego inflating trait. Quote:
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sure it kind of sucks that their late buuuut they will come out eventually. ><
i don't think anyone is going to look bad if you're not able to send a trade with the promised items in it. people are quite understanding, especially when said items aren't even out yet. as far as sending a notification/announcement for a few hours of delay, i think that is a waste of time. people have lives and things happen, i'll just go chat with mah friends while i wait for the shinies to come out.. :lol: |
Mind giving me some of your un-needed hours so that I can get the CI's done faster? :(
You don't fully understand how much time and effort I put into the items you wear today and I don't think you ever will. My own parents don't even understand. Ever since January, I've only hung out with my friends zero to twice a month. My brother hangs out with his friends every day. It'd be nice if I could do that. I don't even remember the last time I actually sat down and read a book during leisure time or watched a movie. This being because I'm to busy with schooling, kfc (don't work there), and mene. It's difficult to manage my time between all three of these. The last week of april was finals week, so trying to get things done in time to get a good grade in classes I paid money for while still trying to juggle between kfc and mene was not the greatest in the world. One of those had to suffer more than others and sadly that was menewsha. I know full well that CI's are very important to the site and I'm working to get them done. Please don't even suggest that we/I should be more orderly when it comes to CI's. I've already known that is something that still needs to be worked on what with all the sleepless and stressful nights of working getting things done. Since I'm the only one that can make the CI's, I'm trying to manage my time better, but sometimes life likes to throw boulders at me. Hopefully the month of May life will throw flowers my way. |
One of the things that I have to point out, is you made this thread three and a half hours after the scheduled time of release, not eleven and a half hours.
Contribution items are usually released around midnight CST, and as I am two hours behind that time zone, that means they ought to come out at 10PM for me. According to your first post, you made this thread at 130AM. Call me crazy, but I think you were exaggerating a bit. I have no problem with a delay in a contribution item release. Of course I would love for them to be released on time, but I know that even if the CIs were released a few hours, or a day, or even a week late, the staff would make up for it by extending the time that the CIs are available to ensure that there was the same time frame for us all to get them, as they have in the past. Also, seeing as how I usually tend to wait until the middle/end of the month to get my CIs from the exchange anyways, personally it makes no difference to me whether they're released on the first of the month, or the 15th. |
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As for you being the only one who can make the CIs, we can only hope another comes along to help lighten the load. Quote:
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Eh... I'm sorry. I'm not going to rant. So forget I was going to say anything. ^_^
Wish, you do an amazing job. I do have a lot of respect for you and all you do. Please keep up the hard work and if I could, I'd offer to help you out so you could spend time with your friends. |
At this point I have nothing more to say on the matter. I do not publicly or privately debate how the site is run with anyone, except perhaps the AA's and Inso.
I've already stated that there would be an announcement if they were not out within 24 hours and that's that. I'm not going to validate anyone's arguments or their desire to stick up for their friends because what I feel on this subject will not change. Everyone else is welcome to debate/argue this suggestion. |
Liz, I believe some of the points you made had quite a bit of validity. I wish you had kept what you wrote, although I understand why you should also take down a few of the other things.
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In regards to a debate? No reason to get into it further. Like you said:::: Quote:
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I hope you did well, though, and while I will honestly admit I am very excited and anxious to see what is released, I'm also a very easygoing and understanding person (honestly!). You have done some awesome work and while I can't fully appreciate the effort that goes into pixeling of items I will tell you that I get so horribly frustrated with myself as I'm one of those 'all or nothing' kinda people and I strive for perfection. :< (Even trying to photoshop pictures it gets the best of me...I can't imagine doing it pixel by pixel, if that's how it's done...) While I can clearly see toes have been stepped on I don't think it was intentional... :( And yah that's my two cents, whether they were wanted or not. |
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And Azazel, I got rid of the whole post because I realized I was making the assumption that others were going to assume something. And that right there would be very contradicting of my feelings for assumptions. I don't want to have anyone upset at me as well. That's not the type of person I am. |
*shrugs* I don't really see what all the fuss over the late items is about. I mean, I found it a little unusual, but really, we have a whole month to get our hands on these things, what's one day?
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Okay I know they are out late and its still the first so I'm down with that, but I just hope that we do not get behind on them being release and I hope we never get like a site that I left because their monthly items and events would start late because the artist were behind schedule and I know you all have lives and you sacrifice a lot to make us happy and I really appreciate it, its just that the site that I left use to be late by a couple hours and then it kept getting worse from there so I just hope that Mene doesn't become like because I love this site and how much it takes care of its users and I would hate for it to get a bad rep....*zip mouth shut*
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