If you're shopping in our Marketplace...
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It generally takes around 5 - 15 seconds before the item shows up in your inventory and the gold is deducted, so you have to be patient after clicking the Buy button and wait for a bit for the item to appear~ |
*sigh*
This happened to me...but I don't have any messages. I know I tried buying something this past week in the MP but couldn't even say what. I just poke around anymore and buy things that look neat. T__T |
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Very nice to have an announcement about this.
I need to stop being so impatient and clicking it repeatedly. |
The best thing to do is close out that screen and open up a new 1. Like with the making of a thread it just doesn't show up immediately and the duplication happens if you refresh. I always close everything anymore. |
I forgot about this error and just bought a 5000 item in market and went from 53000 to 38000 🥴
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We’ve noticed an influx of marketplace sales with users being deducted extra for clicking the “buy now” button more than once. Please review the announcement above to avoid any issues when purchasing from the marketplace. If you have experienced an error recently, please contact a staff member so they can help resolve it. [sup]
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Unfortunately, I made this mistake just now [cry] Unfortunately, I bought a Scepter of Chaos for 15,000 gold from Kirin Rosenbaum's shop in the Marketplace. I clicked "Buy Now" one time, but it didn't seem to go through on multiple refreshes. I'm sorry, I should have waited longer [no] Please let me know if you would be able to help! I have -5273.17 gold now. Cora: and Car'a'Carn: I saw that you were online, hope it is okay to ping you here <3 very sorry, I know it must be silly that people keep making this mistake in the marketplace despite the announcement |
salvete: Certainly! I just need to know how many times you clicked the button [yes]
Edit: I'm sorry, I think I read that wrong. You only clicked it one extra time correct? I'll just double check that and then we can fix the gold [yes] |
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Thanks so much, I appreciate it <3 |
Annnd fixed!
For any future accidental borks by anyone, please do ping or PM staff. The more information you can give us like how many clicks, what item, and who's shop helps a ton. Thank you! |
Thank you so much!! <3 I feel better now that my gold is not in the negatives haha :)
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