The Customer is Always WRONG
 

Hello. My name is BitterBlue, as you can all see. ;)

I have worked retail for the past five years (almost six now), and anyone who has ever worked retail can tell you just how dense and ignorant a large portion of your shoppers can be. It really takes a lot to get me angry, but for once in these five years, I'd like to give a big honest and hateful shout out to all the retarded no-life piss-ant customers who have ever given myself and all other retail employees grief, stress, and frustration. (And to all you awesome smart shoppers out there who know what the hell you're doing, pay no mind to this rant and go on about your awesome day. Thank you)

DEAR CUSTOMER: PHASE ONE - BEFORE YOU LEAVE YOUR HOUSE

One, make sure you have all the shit you need for shopping before you even leave your fucking house. This includes your cash, checkbook, credit cards, ID, cellphone, keys, and !COUPONS! It is NOT my responsibility if you didn't bring enough cash, if you left checkbook and credit cards at home, or if you lost your stupid coupons!

Two, DO YOUR RESEARCH BEFORE YOU LEAVE YOUR HOUSE! If you want to buy something, but you're not really sure what you're looking for, then surf the god damned internet until you have a good idea so you're not dragging my ass all over the fucking store trying to figure out what you want! If you do look all over the interwebs and you're still not really sure what you want, THEN come to the store and have a look around, BUT DON'T HAUL ME AROUND LIKE YOUR SLAVE MULE ADVICE JOCKEY UNTIL YOU FIGURE IT OUT! I HAVE A STORE TO TIDY AND A REGISTER TO RUN YOU ASSHOLE!

(Note to OLD people: I don't care that you're old. I don't care if you think technology is overrated or from the devil. The internet is there for a reason because it's USEFUL! SO START USING IT AND STOP WASTING PEOPLE'S FUCKING TIME! IF YOU COULD DO YOUR CALCULUS HOMEWORK ON A OLD-SCHOOL SLIDE RULE, THEN YOU CAN LEARN TO POINT AND CLICK!)

DEAR CUSTOMER: PHASE TWO - WHEN ARRIVING AT THE STORE

One, it doesn't matter if you can't get the closest parking spot to the front door! Unless you are crippled to a critical capacity, you can use your freakin legs! And if you're fighting over parking because you're just too freakin fat and lazy to walk, then tough shit! Park in the back and hike your ass up to the front! It'll do you more good anyway!

Two, when you enter the store, don't immediately dash up to register to tell me what you're looking for just so I can go get it for you. If you want to ask me where it might be in the store so YOU can go browse, that's perfectly fine with me. I'll even take you to the section. But don't send me on errands all over the store to bring you merchandise while you stand at the counter with your thumbs up your ass! You're there to shop, so look around. Store personel are not pack mules and do not appreciate being pulled away from what they're doing just so they can go fetch something you're too lazy to look for yourself!

(Oh and side note---- Wearing sunglasses in the store doesn't make you cool... Just thought you should know that.)

DEAR CUSTOMER: PHASE THREE - THE GREAT STORE ADVENTURE

---SALE ITEMS : One, the biggest problem any retail employee will face is usually controversy over sale items. Customers never cease trying to cheat and beat the system. All I have to say to them is this.... KNOCK IT THE FUCK OFF! IF SOMETHING WAS ORIGINALLY FIFTY DOLLARS AND IT'S ON SALE FOR TWENTY BUCKS, BE FUCKING GRATEFUL! DON'T COME UP TO THE REGISTER AND TRY TO MIND-FUCK ME INTO SELLING IT TO YOU FOR FIVE DOLLARS BECAUSE IT'S NOT GOING TO HAPPEN YOU CHEAP PRICK!

Two, a popular trick that customers like to pull is discretely placing a regular sale item in the clearance section or on a rack with similar cheaper products. Most stores have that fun policy where they HAVE to honor the sale price advertised, and not necessarily the price on the actual tag. This usually does more harm than good... Lemme just say that I DON'T FALL FOR IT! I know how sneaky and underhanded customers can be, and I'll tell you what, if I KNOW you are trying to pull a fast one on me, I WILL GO OUT OF MY WAY TO PROVE YOU WRONG BY WHATEVER MEANS POSSIBLE AND FOR AS LONG AS IT TAKES UNTIL YOU EITHER GIVE UP OR A MANAGER GETS INVOLVED! I don't put up with that shit. If a shopper tries to pull that shit on me, not only will I make damn sure they DON'T get away with it, but I'll let everyone know who they are, what they look like, and what they tried to do.

(Note: Now, obviously, stores will occasionally make mistakes in product placement and/or advertisements. But I promise these mistakes are very EASILY assessed and correctable either at the registers or customer service. Most customers are very reasonable about discerning a confused price on a sale item. But to the ones that aren't, it's not a big deal..... SO DON'T MAKE A BIG DEAL OUT OF IT!)

---CLOTHING: Another massive pet peeve of store employees is people who browse through and try on clothes and leave them lying all over the place. The occasional shirt here and there never bothers me. It gives me something to do when things are slow, so I don't mind folding a few. But, it takes less than five seconds to fold ONE freakin T-Shirt and put it back on the shelf and less than two seconds to put something back on its god damned hanger! It will take me over a fucking hour to fold a wall of disheveled jeans and sweaters that you decided to throw all over the place! And, if you wear an extra large, and you KNOW you wear an extra large, don't unfold every small medium and large shirt and hold it up to yourself along the way just to fantasize about fitting into it! If you want to do that, and fold them all up neatly just the way you found them when you're done, by all means, continue with your wishful thinking. But if you're just going to leave them balled up all over the place, then fucking forget about it!

---ITEMS: One, if you see something you like, but you can't get it that day, most stores are willing to put an item on hold for you for a day or two, sometimes even longer depending on special circumstances. But if you don't put it on hold and somebody buys it before you come back, it's not our fucking problem! Stores are obligated to carry certain items that the vendors pay us to carry. If there's a certain item you want from the store and we don't have it in stock, you usually have one of four options:

-Option one: Wait until the item is back in stock by calling or checking in regularly.
-Option two: See if the store can special order it for you from the warehouse or another store.
-Option three: See if you can buy the item online.
-Option four: Go look for it at a different store.

(Note: We can NOT special order an item for you that our store doesn't carry! I will refer you to all the stores I know of that might carry it, and all the websites in between. It doesn't matter who you talk to, how many ways you phrase the question, or how much you beg. WE CAN'T ORDER MERCHANDISE OUR STORE DOESN'T SELL! This means that if we don't carry that music video you wanted, we CAN'T order it from Best Buy for you! Or if you want some kind of throw rug that we're out of, I can't call fucking Walmart and have them ship one to our store! And no, we can't make anything ship at light speeds no matter where it comes from!)

Two, don't come up to me with this classic stupid question: "Uummm, I'm looking for this one CD, made by this one band, with this one song on it that this one guy sings? Uummm, I don't remember the name of the album, and I think the artist's name has a B in it or something. It came out about ten years ago. Can you look that up for me?"

Or, "Uhh yeah hi. I'm looking for this one black T-Shirt you guys carried here about five years ago. It had some kind of white writing on it. Can you check to see if you have that in stock? I didn't see it on the floor anywhere."

Three, I'm not going to help you move something that's three times my size if you refuse to help me or I can't find another employee to help me either. Sorry. Shit out of luck. Get a fork-lift.

---SWAMPED EMPLOYEES: One, employees usually have a laundry list of shit that needs to get done. Some less than others, and some more, so be freakin intelligent and considerate when asking certain employees for assistance. I.e. Don't pull a manager out of a meeting to ask if he has a skirt in stock that would fit over your fat ass! Another example, if there is a long ass line wrapping around the registers, don't cut to the front and harass the cashier just because you want to know why we carry a certain pair of shoes in black and not in blue! Now, if you see a lame ass lazy employee just standing around flirting with her boyfriend, by all means, go up and bug the living hell out of her. Be my guest. I'll bring the popcorn and pizza rolls!

Two, if you ask me questions in another language that I haven't studied, I'm not going to understand what you're fucking saying no matter how slow you say it. I can only work my way through a conversation of hand gestures so far. So either have somebody with you who can interpret for you, or be prepared for disappointment. Most stores will have at least one employee on hand who can interpret for you, but not always. So don't get all pissy with me because I'm not fluent in your language!

---CARTS: Simple... don't leave your carts hanging out in the middle of the fucking aisle! People carrying merchandise, bags, children, or all the above shouldn't have to walk around your pile of shit just because you spaced out and wandered off somewhere! And especially don't walk far away from your cart and leave your child sitting in it all alone you stupid bitch! I will chew you the FUCK out if I EVER catch you doing something so ignorant, and you wouldn't be the first! And that leads me to my NEXT paragraph...

---CHILDREN: Another simple sentence... DON'T LEAVE YOUR GOD DAMNED CHILDREN UNATTENDED! There is nothing more annoying to an employee than a stupid kid running around screaming, knocking shit over, stuffing things in their pockets, and creating general dischord. And you're LUCKY I can't deal with them MY way. If your child is acting up, then grab the little buzzard by the beak and straighten 'em out the old-fashioned way! On top of all that, it's freaking dangerous! There is a slew of pyschos out there who go out of their way to target isolated children and make off with them! I don't want that on my conscience and you don't either! If you find a stray child, then bring them STRAIGHT to a manager and make sure they are reunited with their parents!

---FOOD AND DRINK: Easy. The store is not a garbage can. If I find one more cup of old Mickey D's sweet tea or another empty Fritos bag sitting on a shelf or lying on the floor, I'm going to put a curse on your fucking descendants.

---KNOCKING THINGS OVER: It's ok. It happens. Everyone has accidents and knocks things off of shelves once in awhile. But be considerate and help clean it up unless there is a reason that restricts you from doing so, i.e. spilled chemical products, sharp objects, disabled, etc... It doesn't take long to reset a stack of plastic cups or to pick up a few shirts your cart might have snagged off the rack. In the very least, report it, apologize, etc... And if they get knocked over because a fucktard employee stacked them in a stupid spot, then I'll go hunt them down and punch them in the face and we can have a good laugh about it later.

---WET FLOOR SIGNS: If you walk across an area that clearly says "Caution: Wet Floor", and you slip and break your arm, don't turn around and freakin sue us for your own damned stupidity. I will only openly point and laugh at you, and if you DO have the nerve to show your stupid face there afterwards, I will only point and laugh at you again. Unless you are a little fragile blind disoriented old lady with a walker, I have no sympathy for you.

---HIGH SHELVES: So help me God... if you don't bother to ask an employee for proper assistance, and I catch you climbing all over shelves and stacks of merchandise to get a big heavy box off the top shelf, I will NOT help you. I will hide away with my popcorn and watch the show, waiting for you to fall. If you don't fall, kudos to you. You get the "Almost Darwin" award. If you do fall, once again, I will only point and laugh.

(Note: If you're a little kid and I catch you doing this, I will interfere. If something happens to you and I could have prevented it, I don't want your injury on my hands, no matter how stupid you are)

---TEENAGERS: STAY OUT OF THE FUCKING KID'S SECTION UNLESS YOU'RE BUYING SOMETHING! NEXT TEENAGER I CATCH RIDING (and breaking) A LITTLE KID'S PLASTIC TRICYCLE OR DUELING EACH OTHER WITH PLASTIC SWORDS IS GETTING THEIR FUCKING ASS KICKED! I will go Crouching Tiger on your ass and PUT your "skills" with a plastic sword to the test if I catch you fucking around in the kid's section.

DEAR CUSTOMER: PHASE THREE - CHECKOUT

One, when dealing with a small counter, DON'T PILE YOUR MOUNTAIN OF SHIT ON TOP OF IT ALL AT ONCE! It all gets rang up the same way, and piling it all on the counter won't make it go any faster. Just the opposite in fact. If you have a lot of stuff, put it on the counter in small bits at a time so the cashier can stay organized and do their job smoothly and you can get out of their faster.

Two, if you don't have enough cash, then you don't have enough cash. I'm not going to cut you any slack on your total if you're short ten bucks. Because guess what? That comes out of MY pocket, and then things WILL get ugly between us. So, either put something back, use another method of payment, come back with more money, or don't come back at all. So many options, so little time.

Three, while using checks is not prohibited, it is extremely annoying! They made debit cards for a reason, and they work the same way! You'll get out of there ten times faster and everything sets itself in order! This way I don't have to stand there waiting for the damn machine to eat your check while you stand there trying to balance your freakin checkbook, wondering why your husband bought Funyuns and cigarettes on Sunday!

Four, if your credit card is declined, don't yell at me, it's not my problem.

Five, if you forgot your stupid coupons, I'm not giving you any more. We don't hand them out like candy. It's your job to keep track of them so I don't have to host an honesty contest when people tell me they lost them. I'm not just going to punch in random discounts for you because you're an imbecile. And don't you fucking DARE hand me your coupons AFTER I've already rung up all your shit and finished out the transaction. It's obvious that I would need to punch in the discounts BEFORE the transaction was completed you fucktard, so don't get all pissy with me because you think I forgot to do my job when YOU were the one being an imbecile.

Six, if you encountered a problem in the store, either with a merchandise issue or an employee issue, don't come bitching to me about it. I'm sorry if there wasn't any toilet paper in the stall, but you should have checked before you even shut the door. Complain to the janitor. I'm sorry if you couldn't find any help in the unmentionables department, but don't yell in my face. I was at the register, you were actually there. What's your excuse? And I don't care if you're going to file a complaint against the store. I'm still going to go home, have some coffee, and watch comedy central while corporate reads your hate note and gives you the finger. So piss off.

Seven, do NOT come up to the counter yapping on your cell phone! I can not interact with you and do my job efficiently if you can't even pay attention to what I'm doing or saying. And even worse, do NOT ask me questions WHILE you're talking on your cellphone! How can you expect me to give you a good answer when you can barely process a yes or no response!

Eight, when your cashier is finished ringing you up, get your shit and move the hell out of the way! Don't stand there chatting on the phone, reorganizing your purse, filing your nails, fixing your hair, readjusting your bra straps, and reading People Magazine while customers are stuck in line behind you!

Nine, don't walk up to the freakin counter, dump your shit off, and run away to keep shopping for a few minutes while people are waiting on you!

Ten, if you're an old person, and you feel the need to treat me like shit and boss me around just because I'm a young person, I will NOT ring up your stuff, I WILL have someone else come out and deal with you, and I WILL give you the finger on your way out. You can come up to me and tell me your life-story if you want. I love talking to people, so I don't mind. But I will NOT tolerate older adults being condescending and patronizing towards me just because I'm four freakin decades behind them in age. I don't care if you think the world owes you something. It's no excuse to treat people like shit. And that goes for young people trying to act all tough and mature as well! Employees are not cattle, and you will NOT come in and give me lip because you think you're the right size for your shorts!

Last but not least, and the bottom line is ----- GET YOUR SHIT AND GET OUT!

So, in conclusion, and to all customers out there, casual, sensible, and retarded alike: Shopping does not have to be hectic, stressful, or challenging. Shopping is supposed to be fun in most cases, even relaxing. So, help YOURSELF FIRST, so that you can help US help YOU! Trust me... you'll make it easier on everybody -.-


Yours truly,

BitterBlue


P.S I have to say with all honesty, and no offense to my own gender, but a majority of the dumbest shoppers I've come across have been women. Guys are USUALLY short, sweet, and to the point when it comes to buying something they want, because most of the time they just want to get their shit and bail. So to all you awesome guy-shoppers out there, THANK YOU FOR MAKING MY LIFE EASIER AND KEEP A LEASH ON YOUR GIRLFRIENDS!

Hot shit that was the best rant I've ever read. xD I'm glad I don't act like that... But my mom, jeebus.

Like men, I want to get my shit, and get out. On occasion, I actually put things back on shelves when I see it laying around. It's not that hard to move a box back in place, or put the shirt back on the right pile. Really, it's not.

How on earth do you deal!? xD!
I hope you get a raise for dealing with our stupid shit. :3


Worst thing I've seen at a store was some larger woman (Couldn't see around her, and she was blocking the entire way, so, couldn't get to the other shoes.) bossing around the ONLY man working in the shoe department to get her oh... This shoe, and that one, and this one, but not in that color, along with this, that and this! She had him get out at least 10 pairs, while my mom wanted ONE. We had to wait an hour... Not to mention she didn't even ask him to get the right size.

If you're gonna get shoes, ASK for the right size instead of bitching that they got the wrong one. IF YOU'RE NOT A SIZE FIVE, YOU ARE NOT A SIZE FIVE.:rawrmayor:

Yep. Pretty much. That's what I meant when I said customers need to do their freakin homework before they decide to go looking for something. A shoe size isn't hard to figure out either. You're right. You're a size five or you're not. Customers need to have an idea of what they want and need before they EVER even THINK about taking the first step. Hahahaha. Step - Shoes - I made a pun. Hehehe. Ok I'm done now... -.-

This sounds like every day at work for me. Dear god do I want to just go on a rampage sometimes. Regular customers doing stupid shit is the worst, you know the kind that always think that they deserve special treatment for always being in the store.

Ugh and don't get me started on coupons..

Oh tell me about it! I'm going to be adding more and more things to the rant as I recall them, including things people remind me of. I'm not going to treat anyone like Queen Sheba just because they can shop in high heels. Some of the ones I hate the most are the ones that bring their dogs into the store, either in their purse or carrying them around in their arms. It's not cute, it's not funny, and no one is entertained by the smelly rat they insist on toting around in their handbag.

I worked retail for a long long time..

The biggest peeve I had was people who think it is ok to use their mother's brother's friend's credit card. It's one thing if it is a spouses...but if the credit card doesn't even share the same last name as the person using it, then how am I suppose to know that they are an authorized user.

I once had a guy who was going to allow his eight year old child sign for his purchase. I had to finally call security because he didn't understand the legal issues coming from that.

Credit cards are not the property of the consumer...if you read the back they plainly state that they are the property of the bank.

Dogs.. yeah I get sick of seeing dogs in the stores and not just itty bitty ones.

Oh I had this lady yell at me, the cashier, for our store now having a hand sanitizer set up just for customer use by the shopping carts. I sent her off to the manager with the addition of ' my manager can put in the request to corportate for you'. As if corprate listens half the time.

Lady Megami: I gave up trying to keep track of which card belonged to who or what. It got to the point where I finally just said "fuck it", if the owner was stupid enough let some asshole get their hands on it then that's their problem. They can duke it out with their bank and have fun in court. But an eight-year old? Does an eight-year old even know what a proper signature is? They've barely learned to add and subtract at that point, let alone give a professional signature.

Lady Luck Infinity: Don't feel bad. Customers like that are just out looking for a fight because they think they're one step ahead of the world and everyone in it. She probably makes a habit of walking with her chest sticking out like an inflated pidgeon. If she was really that damn concerned about a germy cart handle, she would take the time to carry some personal hand-sanitizer in her purse.

I'll make sure to embellish my customer rant with your inputs when I get the chance, because those things you two mentioned are actually good points I had forgotten to mention. I think by the time this thread goes extinct I'll have a pretty nice piece of work here. LOL

I just love the dumb clerks that you have to hand hold during the sale or possible sale. I had this clerk tell me the hard drive on a comp I was looking at was only 3 Gigs and the sign said it was a 250 Gig Hard drive with 3 Gigs of Ram. I've encountered misguided customers before especially when it comes to ordering a pizza. You ask them what crust style they want. The customer says original. Original what? Italian or the restuarants?

Hahaha. I know. The clerks aren't always the smartest ones either, I'll admit that. Lol. And don't even get me started on the food industry. Had my hand in that for only a few months before I gave everyone the finger and walked out. It's one thing trying to herd cats in retail; it's another thing entirely trying to feed the hogs. Haven't looked back since.

You know... I work in a customer service type job. And I can actually relate to parts of this...

Misses Jenn: Lol. Keep working that customer service job and you'll be able to relate to all of it at some point. Rofl.

Syraan: Lol hun. If you're not doing anything outrageously ignorant or stupid then you have nothing to worry about. It's the people who do stupid shit and then get mad at the employees and the store for their own idiocy. People do dumb things all the time on accident. We all have our classic "DOH!" moments. :) But when you turn around and blame someone else because you were acting like an ass, that's just not cricket. Lol

Sephi: Thanks! Lol. I figured many people out there would appreciate it. Keep messing with those assholes who won't get off their phones. Lmao. That was pretty funny. And button pressing... yes... button pressing.... I've had to fight more than one customer off my damn keyboard or computer monitor before. I had a guy grab the monitor and turn the whole thing around just to see a price I rang up on the screen. He was convinced I was lying to him about how much something cost, so he nearly ripped the monitor off its hinges trying to prove that I was making shit up. I had him escorted out by security. Lol. He's lucky I wasn't off the clock... I'd have fed that fucker his own ass.

Ugh I've more to add to your rant. Stupid people with their cigarettes. God these people come in almost every dang day and get al worked up over me being a few packs short. Well don't buy 4 packs every 2 days. And oh my god- my co worker was changing the prices and this old dude wants a carton of something. He sses the old carton price on a sign that my co wrker is chanaging and demands that price when all the other tags clearly state the other price.

But my manager sorted him out.

oh heres another firecracker topic in this thread. Bad stories about peopl paying in change.

Hahahaha. I'm so sorry. That had to be a tough one to sort out. I could understand the frustration of the customer, but I know how it goes when having to follow the managerial and/or corporate rules as well. And change? Yeah I totally agree. That's why banks will swap out your change for CASH. Such a waste of time.

The possibility of that person making a purchase online increases, this also makes them see a lower price and decreases their likelihood of liking the price you offer them (which of course includes the store overhead - like your wage.)

You also have a job because they want to buy things. You are being paid for the time you work, not for doing what you 'think' you are supposed to be doing. If the customer knew exactly what they wanted you'd be out of a job.

Personal help directly affects the amount of sales a customer makes. If you help they buy more, if they buy more the store makes more, if the store makes more they can give you employee benefits or hire more people to make your job easier. Less sales means you do more work and risks your job security. Be grateful the store has customers.

Sale items are either due to overstocking, or are referred to as loss-leaders. They are there to get people into the store and they will always bring in cheapasses as much as everyone else. Once again be glad your boss decided to put something on sale to bring in more customers, this is your job security.

Most people do not do this intentionally. A kid moves it, or someone decides they don't want it and drops it wherever they are standing. It's just how things are, the customer isn't trying to be a dick, they are just trying to stand up for what they feel is right.

If customers did your job for you then there would be no reason for you to have a job. Be happy the work is there. You aren't being paid to stand around.

You're missing the point, they aren't asking for you to order that item, they are asking for your advice on where to get it. Advise them of what store sells it and move on.

Then ask for help and don't expect the customer to do everything. Once again, job security.

I could continue, but I'm sure you get the idea. Your job is to do what you ask for as long as you're being paid to do it. The customer is your boss in a way, and keeping them happy keeps you in a job. Don't like the pay? That's okay, someone else will be happy to take your place. Your boss is not paying you to stand around at a register all day doing nothing, even though technically that might be your job description. You know for Target it costs them approximately $500 to acquire a new customer, yet only $50/year to keep them around? How you choose to respond directly affects how long that customer trusts your shop and how effective the marketing is.

Hahahaha! Oooh I get it. You're that one guy in every group that sucks all the energy out of the room. Welcome! I was wondering when you'd show up. Sorry if people get pissed once in awhile and just feel like venting and ranting about it. Isn't that what this thread is for? Or do you make a habit of trolling these threads and telling everyone why they're stupid for using it? I'm having fun just chatting with people and swapping stories about years of bad days and classic examples of stupidity. But no, you have to come in here with this big dark cloud over your head and lightning bolts in your hand to crash the party. I make sweeping generalizations because if I listed off every detail of every incident of EVERY fucktard I came across while working retail, I wouldn't be able to stop writing for the next year. I never once said that EVERY customer who has EVER shopped is that dumb. In fact, most of them are quite easy-going and reasonable. But if you want to be THAT guy who wastes his time nit-picking every little statistic out of every little detail of what people have to say, then by all means, be my guest. You're wasting your own time, and nobody cares.

Oh and look! Fabby said she's afraid to talk to retailers period! There's another sweeping generalization for you to unravel. How about you spend the next hour looking up mean retailer to nice customer ratios for her so you can enlighten her on how misguided she might be? Or would you like me to write an entire separate rant about how stupid employees can be as well? Trust me! I would be happy to do that! I could make that rant as long as this one! The fact is we live in a world where we encounter stupid people, and sometimes we just feel like bitching about it. Is that ok with you?

I wasn't insulting ANYBODY specifically by any means. Certainly not you dear. I know there are lots of customers who do silly things unintentionally. It happens. Like I've stated before, we all have our classic "DOH!" moments. And believe me, I have come across MORE than my fair share of employess that would make more attractive hoboes than associates. My rant was merely a classic example of the "They" concept. It's like any sweeping generalization when somebody just wants to get a feeling or idea across effeciently without having to include all the exact details.

And as far as Insomniac being an administrator, I really don't care. I made a perfectly normal and relatively entertaining rant for fun and venting purposes in the "Life Sucks" thread. If my assumptions are correct, the "Life Sucks" thread probably consists of a plethora of bitching and moaning posts. What I DON'T appreciate is an administrator coming in and shitting all over my post and trying to make me look like an ass just because he feels like it. Unless complaining and ranting has become politically incorrect in the last few years, please let me know. As far as I'm concerned, I have not abused any rules and I certainly don't believe I was out of line in posting an entertaining and relieving rant on a thread that's meant for complaining -.- I was having a bad day at work and it made me feel better. On top of that, a lot of people were able to relate, jump on the wagon, and have a good time. If that means I did something wrong, then so be it.

OH and correct me if I'm wrong but, I also believe it's the administrator's JOB to: A. Make sure people aren't breaking the basic rules. And, B. Make sure people feel welcome on Menewsha so that they'll want to keep coming back.
I was unware the admin's job was to smudge their user's posts with petty pretentious bullshit and making waves to create potential and needless arguments. But, since this IS the "Life Sucks" thread, I guess creating problems is in the agenda aye?

Dang, someone woke up on the wrong side of the bed ;) You act like I'm going to tell you off for something.

I've done retail, I've been the manager, and I've been the boss. I just hate it when employees don't don't understand the full picture.

Anyway, in the spirit of your thread I'll give you one of my own person what the hecks...

This customer comes in to the store with her PC and tells me yahoo messenger doesn't run and she has recently bought the computer. At the time it was well known yahoo messenger is a piece of crap that wouldn't work as expected a certain percentage of the time. Never the less I spent several hours debugging the program only to find that it sincerely wouldn't work on that PC. I explained it to her and suggested an alternative client to get it running and let her know there would probably be an update in a month or two so she can run the original. She left a little upset, but otherwise fine.

I get in to work the next day and my boss goes ape shit at me. I'm like "what did you want me to do, give her a new computer?" my boss responds "yes, that is what we did, we gave her a $300 more computer for free and apologized profusely." Apparently the bitch had some moron friend 'who knows everything about computers' who told her that any app should run on any computer no matter what. I never would have a considered giving the bitch a better computer for free as a viable option to fix the problem - ever - yet apparently my boss did. It's like someone buying a Mustang and returning it because it doesn't drive on water.

Then there was this one day at a register where I'm serving two ladies, one with a daughter around my age. I'm scanning items at a good pace and chatting away with them while I'm at it. The bitch behind them has the nerve to scream at me for 'talking to my girlfriend' while she was waiting, even though I've never met any of these people before in my life, and I'm pulling a damn good pace as it is.

Lmao. They have, in fact, made cars that can drive on water.... just not for long. Rofl. You misjudge me Insomniac. *bows respectfully* I am, in fact, a rather dedicated employee, and I usually go out of my way to be polite and helpful to customers. I take pride in doing my job well whenever I can because I DO know the impact my performance has on the store. The generalizations I made came from the epitomy of prime stupid examples where customers REALLY were being complete ingrates, the details of which would fill up a novel. The cutting tone of the rant was the result of a REALLY bad day and about five year's worth of bad days building up to the moment of its creation. Everyone, and apparently even you, can relate to it in some ways ;) This post is merely the embodiment of one of the more fiery sides of my personality. LOL! Trust me. You can explore posts I've made, and you'll find I'm actually quite the friendly and sociable easy-going person, and creative to boot. Lmao. And I appreciate your civil reply. Forgive my bite as well. You tripped over one of my hot nerves. LOL.