I was finished with Gaia a while back, when they started taking on all the random sponsors and letting the cash shop go out of control. I never really went into the forums, specifically because I could see the problems everyone else has mentioned, but I was really done when I noticed that an entire set of decent-quality cash items would come out alongside a set of trash gold items. It seemed to me that they cared far, far more about making money than they did about making the members happy, and so I left. I stop back in occasionally, but I haven't seen much improvement. I'm disappointed in what Gaia became, since I was an older member from before the cash shop was implemented, but I don't necessarily hate it.