Captain Howdy
L'Enfant Terrible
☆☆ Assistant Administrator
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04-12-2017, 09:48 PM
Hey guys!
As always, we appreciate your continued support of Menewsha. You're the best!
It has recently come to our attention that some of you have not been receiving your Mennies after contributing to the site. Currently, we are trying to figure out what exactly the problem is.
We encourage all users affected by this glitch to PM Captain Howdy, Knerd, or zigbigadorlube a screenshot of their transaction ID and order details so that we can pass this information on to our administrator.
We promise you will receive your Mennies as soon as possible. And we sincerely apologize for any stress or inconvenience this matter has caused. Menewsha is a happy community, and we want nothing more than our users to remain happy.
Thanks for your time, and thank you for your patience.
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Emma Corrin
Li Mei's Ninja Knight
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04-12-2017, 09:54 PM
I haven't been affected, but I love how our admins are so on top of things! I hope it all gets resolved quickly and easily <3
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Kiari
XD
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04-12-2017, 09:59 PM
thanks for helping to fix the problem everyone!! <3
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star2000shadow
☽⚝☾
☆☆☆ Penpal
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04-12-2017, 10:09 PM
I wasn't affected, but thank you so much for being on top of things..you guys ROCK.
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Car'a'Carn
Berries & Cream!
☆☆☆ Penpal Assistant Administrator
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04-12-2017, 11:27 PM
Thanks for the heads up! I haven't had any issues but I'll be sure to let you guys know if I do!
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Queen_Andais
I move the stars for no one.
☆☆☆☆☆ Penpal
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04-13-2017, 01:14 AM
Well, I've been waiting FIVE days and this is the first time anything has been acknowledged outside of me hunting people down looking for answers.
Not very timely in my book.
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Kent
owo
☆☆☆☆ Penpal
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04-13-2017, 03:01 AM
I haven't been having any issues. I wonder why some people have. D:
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Nephila
The Serpent Bride
☆☆☆☆☆☆☆ Penpal
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04-13-2017, 04:52 AM
I also donated this month on the 2nd or 3rd with no issues, however that was before the first report of this started happening. I find it odd and incredibly frustrating that it's working for some users but not spitting them out for others. I think the count is now at 5 people that it's affecting.
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Car'a'Carn
Berries & Cream!
☆☆☆ Penpal Assistant Administrator
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04-13-2017, 05:55 PM
Well 5 isn't too bad! I mean I know it's frustrating for those with the problem and you all have my sympathies, but I have no doubt the staff can get it figured out! It's certainly not gonna deter me from buying more mennies! XD
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salvete
(づ ̄ ³ ̄)...
☆☆
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04-15-2017, 04:52 PM
Mr. Wrong:
---------- Post added 04-15-2017 at 12:53 PM ----------
hope the issue is fixed soon but good that it is being acknowledged.
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Mr. Wrong
Challenge your paradigm
☆☆
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04-15-2017, 05:06 PM
Quote:
Originally Posted by salvete
Mr. Wrong:
---------- Post added 04-15-2017 at 12:53 PM ----------
hope the issue is fixed soon but good that it is being acknowledged.
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They'll get to it when they get to it, I guess.
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Kirin Rosenbaum
I am a Kiri-fish.
☆☆☆ Penpal
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04-16-2017, 02:53 AM
So will we have them in time for the new contribution item?
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Queen_Andais
I move the stars for no one.
☆☆☆☆☆ Penpal
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04-16-2017, 05:55 AM
Still waiting on the issue to be resolved.
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Maria-Minamino
Musician
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04-16-2017, 09:50 AM
I had no idea this was even an issue. So sorry that it is happening. I know you are doing the best you can behind the scenes to resolve it!
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yanyan13
im holding somethin long & hairy
☆ Assistant Administrator
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04-16-2017, 02:42 PM
hey guys, to those affected by the donation issues - just a little more wait til you get your mennies, rest assured that you'll get them real soon
we're unsure at this time what causes these hiccups in the donation system, it doesn't look like its an issue on our end since donations are still coming in. we'll keep everyone posted if we find out more about the issue
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Kirin Rosenbaum
I am a Kiri-fish.
☆☆☆ Penpal
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04-16-2017, 02:44 PM
Quote:
Originally Posted by yanyan13
hey guys, to those affected by the donation issues - just a little more wait til you get your mennies, rest assured that you'll get them real soon
we're unsure at this time what causes these hiccups in the donation system, it doesn't look like its an issue on our end since donations are still coming in. we'll keep everyone posted if we find out more about the issue
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Thanks for keeping us updated.
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Maria-Minamino
Musician
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04-16-2017, 10:00 PM
Thank you for the update Yan! :) You are the best!
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yanyan13
im holding somethin long & hairy
☆ Assistant Administrator
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04-19-2017, 02:39 AM
i'm poking the mennies guy like this for you guys so just sit back and relax :B we'll incur his wrath soon enough :d
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Kilia
(^(エ)^)
☆☆
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04-19-2017, 02:45 AM
so will i have issues getting mennies for the new cis? because i want them but if you are having issues right now i would rather wait then just add to the problem.
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Kirin Rosenbaum
I am a Kiri-fish.
☆☆☆ Penpal
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04-19-2017, 02:50 AM
I am going to be bummed if I miss out on the new contribution item.
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yanyan13
im holding somethin long & hairy
☆ Assistant Administrator
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04-19-2017, 04:16 AM
Quote:
Originally Posted by Kilia
so will i have issues getting mennies for the new cis? because i want them but if you are having issues right now i would rather wait then just add to the problem.
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don't worry, while we don't know yet the cause of the donation bug, those were isolated cases, people are still able to donate even after these issues were reported. but as said in this announcement, if anyone gets this donation bug, please email support or send a pm to Captain Howdy, Knerd, zigbigadorlube, or me
@kirin don't worry, i'm constantly poking the mennies guy (not kidding) about this issue, you'll all get your missing mennies for sure. but if it does come to that, you can still get the contrib items
Last edited by yanyan13; 04-19-2017 at 04:21 AM..
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Kilia
(^(エ)^)
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04-19-2017, 07:05 AM
Thank you very much for getting back to me about that. It is a relief to know that it is not going to affect that unless we just happened to have that happened randomly. I mean it is a serious issue. Which I understand, but it isolated as you said and might not happen anymore and were just those select few. Thank you again.
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Kirin Rosenbaum
I am a Kiri-fish.
☆☆☆ Penpal
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04-19-2017, 08:31 PM
Quote:
Originally Posted by yanyan13
don't worry, while we don't know yet the cause of the donation bug, those were isolated cases, people are still able to donate even after these issues were reported. but as said in this announcement, if anyone gets this donation bug, please email support or send a pm to Captain Howdy, Knerd, zigbigadorlube, or me
@kirin don't worry, i'm constantly poking the mennies guy (not kidding) about this issue, you'll all get your missing mennies for sure. but if it does come to that, you can still get the contrib items
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How? You know what you can ignore my whining. Just really like having Mennies.
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yanyan13
im holding somethin long & hairy
☆ Assistant Administrator
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04-20-2017, 01:59 AM
@kirin if you do miss out on getting this month's contrib item/s because of the trouble caused by these paypal issues, pm me :)
@kilia yeah, it is and we'll see if we can trace whats causing it
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Queen_Andais
I move the stars for no one.
☆☆☆☆☆ Penpal
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04-20-2017, 03:17 PM
For those of us that have sent in our proof of donating why is it taking this long to get the mennies added to our accounts? My frustration level on this has pretty much reached it's peak, tomorrow is two weeks from when I donated with nothing to show for it.
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