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Sakura_Madison
The Lover of Red
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#1
Old 10-19-2017, 10:23 PM

Hello!

Several hours ago, I bought munnies with PayPal. I didn't received my $10 worth of munnies for my transaction. I have already sent an email out just to be sure. I hope someone from the admin team can help me on this. Thank you!!

Car'a'Carn
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#2
Old 10-20-2017, 01:49 AM

Hi Sakura_Madison!

Thanks for Contacting the Help Desk! Always good to send out a few different modes of contact We'll get right on this!

Lavinia
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#3
Old 10-25-2017, 09:12 AM

Same happened to me yesterday, was busy so didnt use them straight away just noticed i didnt get my 1500 mennies T_T

Is there something else i should be doing to report it? Who do i email?

Car'a'Carn
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#4
Old 10-26-2017, 12:50 AM

This is a good place to put it! I've brought this to the attention of the Admins so they should be in contact with you soon

Lavinia
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#5
Old 10-26-2017, 11:14 AM

Thanks! Got mine now so it must be sorted :)

Car'a'Carn
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#6
Old 10-26-2017, 06:44 PM

Ah wonderful! Good to hear!

Shadami
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#7
Old 10-28-2017, 09:22 PM

Sakura_Madison: have yours come through as well now?

Sakura_Madison
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#8
Old 11-13-2017, 10:37 AM

Quote:
Originally Posted by Shadami View Post
Sakura_Madison: have yours come through as well now?
Yes it did! Thank you so much!

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#9
Old 11-14-2017, 04:56 AM

Still haven't received my mennies - it's been a month since I paid.

Been in contact with Zig and I know my proof of payment's been forwarded to the right admin for the muhnnies processing, just not sure what's up now. D:

Last edited by Facade; 11-14-2017 at 04:58 AM..

Car'a'Carn
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#10
Old 11-14-2017, 08:44 PM

Oh no! That's way too long! I will alert an Admin forthwith and make sure there haven't been any hangups in the process!

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#11
Old 11-15-2017, 04:12 AM

Thanks! Sorry to be a pain - thanks for your help through all this! I know it's not easy on the staff's end.

Car'a'Carn
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#12
Old 11-19-2017, 12:13 AM

Oh it's no problem! We try our best to make sure you all are happy and especially to get what you paid for!
Inso is on the case! He's working on getting your mennies and hopefully they should be available to you soon. If you have any questions or concerns about potentially missing CIs or or other mennies items on the contribution page, don't hesitate to contact an Admin Contribution Items have been temporarily increased to December 31st for the date they will be leaving the shop! I can't imagine it taking that long for you to get your mennies though XD

Facade
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#13
Old 11-21-2017, 01:28 AM

Thanks Car!

Car'a'Carn
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#14
Old 12-22-2017, 12:15 AM

Facade: - I'm so sorry I forgot to follow up with this >.< Did you ever get your mennies back?

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#15
Old 12-24-2017, 11:28 PM

No

Thanks for following up! Haha, no worries.

Facade
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#16
Old 12-30-2017, 05:05 PM

Car'a'Carn: Is there any way I can get 1 Kickin' Kitchen and 1 Exquisite Lair added to my inventory and have them deducted from my pending Mennies? zigbigadorlube: did that earlier in this Mennies issue and it was great! I just don't want to lose out on these two before they leave the shop tomorrow...

Thanks as always, gang.

Car'a'Carn
Berries & Cream!

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#17
Old 12-31-2017, 08:00 AM

Ah indeed! We don't want you to miss out on theses items! Rest assured you will not! I will bring this to the attention of an Admin and they will get you taken care of

 


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