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ViXeNeXiV
Dead Account Holder
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#1
Old 09-24-2010, 11:36 AM

Hi all.
So i have been on hiatus for a few months now.
I have been at uni & haven't had time for anything really.
But anyway, I decided to come back to check out how things were & when i tried to log in....
It stated i have been banned for an unspecified reason, & the ban will NEVER be lifted.

This was on my V I X E N account & also on my Harleyquinn mule account.
I would like to know why i was banned?
& i fear that my boyfriend ZERO wolf has been banned also.
So please.. can someone answer this question for me?

Last edited by Cherry Who?; 10-01-2010 at 03:38 AM..

Cora

Pixel Pixie
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#2
Old 09-24-2010, 01:56 PM

Are your emails up to date. When you have an inactive email it sends admin emails back to to the admins as unsendable. They got annoyed with that and banned accounts. But reguardless of what it says it isn't permanent if this is indeed the cause, you just need to email their Support account and explain the situation.

jellysundae
bork and means

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#3
Old 09-24-2010, 06:19 PM

:) It's nothing to do with us "getting annoyed". When emails are bounced back at us it damages our ability to send out others. Menewsha gains a reputation with email providers as a spam site and they start refusing to deliver our mail at all. So when we try to email someone and the mail is returned then that account is automatically put into the dead accounts usergroup by the system, and because it's an automated change there's no message let for the user. When we switch them manually we add a message telling people to contact support.

ViXeNeXiV: you will need to provide us with active emails for both your accounts so they can be re-activated. Email them to me, don't post them in the forum, and then the account that you're currently using will need to be de-activated.

The ZERO wolf account is active so I'm not sure why your boyfriend thinks he's banned?

Heiyuu
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#4
Old 09-24-2010, 06:21 PM

It's true, I'm a former inactive email ban who came back--the indefinite time on those isn't exactly accurate.

ViXeNeXiV
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#5
Old 09-25-2010, 01:13 AM

@Jelly- Ah thankyou very much.
I was a little worried when this happened.
I have been inactive for quite a long time, But only due to real life situations.
I will email you the corresponding email address's.

Oh & with my boyfriend, I didn't know if he was banned or not.
Due to the fact he has been inactive for as long as me, i thought it may have been the same situation is all =)

Cora

Pixel Pixie
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#6
Old 09-25-2010, 01:24 AM

I knew there was more to it....lol. I just couldn't remember exactly what the reason was xP

jellysundae
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#7
Old 09-25-2010, 08:59 AM

Just to clarify, accounts do not get put into the dead account usergroup for being inactive.

It is all the do with their email address. If the email that you used when you created your account isn't used and is deleted/de-activated by the company who provides it (Yahoo is the very worst for doing this, they can emails after just 3 months of it not being used so I gather), that is when an account will be de-activated.

Someone might not have logged in to Mene for three years, but their account will be fine if the email that's attached to it is an active one :)

 



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