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Old 11-29-2012, 12:49 AM

Yeah... Though now I'm sitting here regretting agreeing to it and am trying to see if I can find a place in Buffalo that can fix what is wrong. I really don't feel like paying $200 in shipping fees.

I just want the computer fixed and back to normal. I can't deal with more crap. This semester has been hard enough with all the schoolwork and now the computer crash.

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Old 11-29-2012, 01:33 AM

Just be careful with that. For one it might void the rest of your warranty, and two it might cost even more.

I know it's sucked, but hopefully it'll start getting better.

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Old 11-29-2012, 04:31 AM

Oh, I've been checking stuff online, there is one place that would cost more, another place that costs about the same as the shipping.
I dunno. plus my warranty expires next june.

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Old 11-29-2012, 04:59 AM

I dunno. If it costs about the same I'd probably just ship it. The people for sure know what they're doing at the manufacturer.

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Old 11-29-2012, 05:21 AM

*Jumps out of the nether*

If windows is corrupted that's a. a software issue and b. not super, super difficult to fix yourself! (Well depending... x3 I've been repairing computers for years and years so I've picked up a little bit xD) (Also depending on what error it is...)

Anyways, it's not a hardware issue. That's a software issue meaning it has something to do with what's on your hard drive and nothing to do with anything else. So that 20lbs you'd be shipping? Totally useless and expensive to ship!

If you want to send your computer to the manufacturer first ask if you can just send your hard drive. Yet, I'd consider finding someone locally to work on your computer. It shouldn't take but five minutes and a copy of Windows 7 and the onboard repair tool (which is a little more robust than the installed version). Also there's numerous other ways for someone who knows what they're doing to fix it. If you know anyone who has been building/working on/repairing computers for awhile buy them something to eat and thank you and they'll probably take care of your problem. In all my time working on computers (100+ computers) I've only had one computer with a corrupted registry that I couldn't get working again. I did manage to recover every single file on the system though with nothing but a Linux Live Disc and a external HDD.

You could try to make your own Windows 7. The .iso file is legally downloadable and all you need to do is mount the .iso file on a DVD or USB. There's even programs that does all the heavy lifting for you. Then you pop that disc into your computer, go through some button clicks, get to repair tool and BLAM! Hopefully fixed for you. I can provide all the links and info if you want ^^. That's probably what the manufacturer going to use. Or some other widely available live repair tool.

Another thing is when you get a blue screen there should be a code that's shown. Looking up that code online via Google can help you figure what's wrong and how to fix it.

There's quite a few options out there that don't involve spending $200! That's expeeeensive. There's plenty of options that don't involve spending $200 on shipping the entire tower off to who knows where to allow who knows who to work on it. No offense, those people at the manufacturers aren't widely trained. To troubleshoot something that could be a million issues I'd trust a local enthusiast than a manufacturer any day. Most technicians at the manufacturer are trained to do with specific problems. Enthusiasts have taught themselves and have learned a lot more, and continue to. Also enthusiasts have access to far more tools than the manufacturer just due to the nature of a company. I've been dealing with manufacturers for years, some of them have great customer service, none of them have had great expertise other than a select few. It's not a bad thing, it's just that their technicians only know so much due to the circumstance of their job.

I'd try a few other options before sending the entire thing off ^^.

Last edited by Admonish Misconstruction; 11-29-2012 at 05:38 AM..

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Old 11-29-2012, 05:39 AM

My other problem though is time. Yes, I have the netbook and access to the comp labs. But, I dunno if I can afford to wait the 2-3 days for it to get to them, 7-10 business days, then however long it gets shipped back to me. By then, it'll be the end of the semester and I would be done completely.
I'm gonna give it another day and call the place we have on campus and see what they think it is and how much. If it doesn't seem right, I'll call the place I always go to for my computer issues back in Rochester. That or still call them just for a second opinion (well third).

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Old 11-29-2012, 05:42 AM

nonsense sounds like he knows his stuff on this.

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Old 11-29-2012, 07:08 AM

Yeah, that's what I was thinking it was nonsense.
For both of you I will include the link to the picture I took of the screen that shows up. admonished nonsense:


And yes, I do agree, it is a bit horrid that the cost would be $200 just to ship the damn thing. If it is just the issue of windows being corrupt and me just doing the repair from the disc, that would be awesome. However, I do not physically own a copy of windows 7 home premium 64bt. When Mike bought the computer, it came installed.

I'm planning on calling the place on campus, for them to do the repair and re-install of windows (I looked it up earlier) it would be $64. Which I actually can swing. I'll call and set something up with them when I get out of work tomorrow.

On a random note, netbook is running a bit better now since I ran a CCleaner scan and did a couple things. I'm not really that techy, but what I do know, is good.

I never got the chance to write down the code it gave in the bluescreen, it would only stay up for a few seconds. So, never got the chance to write it down.

Oh, about the .iso and the dvd thing. Apparently mike got a copy of win7 disc that I think was what you talked about it being backed up on the dvd. He was mentioning about having me use that when I would come home (need to get it done now though). I have the good thing known as the product key on the side of the computer :P

If I was home, I would have called this computer place I go to when my computers f-up. The guy who runs the company is quite eccentric, but knows what he's talking about. Plus the only issues I've had with my other desktop after getting it fixed from them were because I randomly picked up a terrible virus and my files got corrupted because of the school's internet. Which is a hotbed of those things. So, if I was home, Mike and I would have taken it there and it would be at the place already. Or have been taken care of by now.

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Old 11-29-2012, 09:05 PM


You can make yourself a copy! You only need your product key when after Windows 7 is downloaded. Actually have somewhere along thirty days to do it before it turns into a unregistered version of Windows and locks you out of updates and the like. Anywaaays. Point is, for the repair tool all you need is the disc.

Official Windows 7 SP1 ISO Image Downloads They have a link to all of the different distributions of Windows 7. The links should all work, because they link to Microsoft's website. It's a slow download though depending on your internet speed. Anyways, after teh .iso is downloaded you need to mount it to a disc or USB. I use the CMD or a PowerISO for making my installation discs/USB but I think this tool works pretty well: Windows 7 USB/DVD Download Tool user reviews and ratings - CNET Download.com

So all you need to make a installation disc that will have the repair tool inside of it is the .iso and a program to burn or mount the .iso image to whatever you're putting it on (USB or DVD).

Afterwords you slide that disc into your computer, skim on over to the repair tool, and run it! I think the 0xc000007b error means that you've managed to install invalid dll's on your computer. A system restore (I think you said you already tried this) or running the repair tool should solve this.

One option would be go and ask your university friends if they know anyone who really knows their way around computers. I'd offer them some money for their time. Just because they/we like computers doesn't mean we like fixing errors xD.

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Old 11-29-2012, 11:02 PM

Thankfully, we have an offsite dropoff place for a company here in the area, right on campus. I visited them and after a $38 diagnostic fee, they're looking at it and will tell me what it is. I showed the guy a picture of the screen and he said that it seems like a software issue. But he also said it may be a hardware issue, but they would be able to take care of it for a good price. If it's just the software issue and because I'm not worried about saving my files, it would only total me around $80 for everything. If it's hardware, depending on what it is, I'll decide from there. But, I'm just hoping it's just something that can be fixed with the install disc. If it is, I get it back Monday, or tuesday after work.

Ok, that is what Mike has. If I wasn't able to get it anywhere, I would have just done that when I got home. He was saying how I wouldn't be able to have windows updates and such, but I told him I probably would afterwards because I have a legal product key. It's on the sticker on the side of my tower.

I do wish I could do the .iso stuff, but I don't have a disc drive on my netbook. ^^" So, I get to spend slightly under $100 to have them do it for me. Which is ok. I have more than enough money in my account and always make sure I have a decent amount for emergencies, and this is an emergency.
Sadly I won't have the comp back in time for this weekend, but, I have what I need to do the stuff I need to work on over the weekend. :)

I loved his reaction when I told him that I had my assignment stuff on e-mails I sent to professors and on the UBLearns site. He said something along the lines of me being one of the few people who have backup. :P I should have told him it's because I'm a Library Science student. We're constantly being told to back our stuff up in MANY places.

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Old 11-29-2012, 11:41 PM

It's most likely not hardware due to what you're error code, what your issue is, etc. Hardware issues are generally more black smoke, not started, fire and brimstone.

$80 is a lot of money to re-format Windows when you can easily create your own disc or USB and do it yourself. Take the saved money and take yourself out for a nice dinner or something. That said I don't think you need to format Windows at all. It's most likely a issue with your boot and there's half a dozen alternatives that don't end with formatting the drive. First and foremost is the Windows repair tool. If worse comes to worse and they have to reformat your hard drive it's very easy to save your files. All you need is a external hard drive or other storage device, an extra SATA cable, and a extra computer. Or a USB to Sata external hard drive docking station and those cost around $35.

I would suggest this:

First make a Windows 7 USB stick. I have linked you the links to the .iso file and the program that will do all the heavy lifting for you. It's really easy and all you need is a 4gb USB drive and the .iso file.

After you get Windows 7 on your thumbdrive (which probably costs $8 for the USB drive) plug it into your desktop. You might have to change your boot order in your BIOS to boot from a USB drive (really easy. F8 generally gets you to your BIOS. Just click a few buttons.). Run the repair tool and see if that fixes your problem.

If not and you want to reformat Windows you have the disc already on you. $8 instead of $100! That's $92 in savings. What I would do is buy/borrow a USB to SATA HD docking station, like $35 at Best Buy. This will allow you to access the files on your desktop's hard drive from your laptop. You can save the files you want to your laptop and afterwords return the dock to Best Buy. So $0 spent! Now with the USB drive with Windows 7 on it you can reformat Windows.

This way you don't have to spend more than $8 on something that really shouldn't cost much. $80-100 is highway robbery! Especially when all they're doing is sliding in a disc and pushing literally... about twelve buttons.

Last edited by Admonish Misconstruction; 11-29-2012 at 11:43 PM..

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Old 11-30-2012, 12:32 AM

That's the biggest text wall I've seen on Mene in years.

Anyway, heyo everybody.

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Old 11-30-2012, 12:38 AM

Eh, yeah it is a lot of money for that. But, right now with it being the end of the semester and this being an emergency situation. I'm fine with it. I can make it back with 1 paycheck. it's a hell of a lot better than me having to send it into Acer and spend the $200 shipping fee to UPS. (I have a little under 2k in my account and when I get home for break, I'll have close to 3k if not over. I don't spend a lot of money really, and this situation is one of those emergency things I save up for)

Luckily, my boyfriend has the disc he does (he got it with his computer. And when I get the chance to, I'll do the thing with the USB or a disc to get my own copy when I get my desktop back. That or next time if this happens again, make him mail his disc to me... Which irks me he didn't offer this time. -.- Only mentioned basically for me to suffer on my netbook for 2-3 weeks and when I come home we can try with his... -.- Sometiems he's so unobservant.

It's a bit reassuring that it's likely to be the software. I'll be fine without the computer till monday if it comes to it. Oh and I also forgot to mention the guy at the shop mentioned to me basically the same thing. Only he told me purchase the windows 7 pro we can get through the software stuff with the school. So, I will get to making a disc of the one I do have just in case.

I hated having hardware issues with my other computer. I don't even remember what the issue is now with my other desktop (it's a custom build win XP machine and the work for it will be well over the amount this is)

Oh look, I spot an Ely :P

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Old 11-30-2012, 12:51 AM

Excuse me if I don't reply to any of that.

Anyway, how goes it other than the obvious computer crud?

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Old 11-30-2012, 01:03 AM

It's kk. ^^"

DOing better. desipite spending a little over $60 to get it fixed. I'm doing fine. That and also having to wait till the beginning of next week to get the comp back.
I made my netbook run faster again. I removed a bunch of things that was slowing it down (yay CCleaner). Later I'll run a Spybot check.

Ack, homework time. I slacked last night because I was so tired.
Earlier I had a headache which I sadly had to buy a coffee :/

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Old 11-30-2012, 01:07 AM

Yeah, I need to study for a quiz, but it shouldn't take much time. I have two hours to study it tomorrow as well, so not worried.

60 isn't bad, and as long as your netbook works well the week'll just fly by.

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Old 11-30-2012, 01:28 AM

Yeah. I have it back to the way it was working this time last year when I was doing my work finishing my time at Fredonia. I had/have Joulunradio playing (Radio Nova has a christmas net radio). I have chrome with a few tabs open, and one is for school, and I'll have Word open.

Yeah, even if it's a bit more than 60, it's still a better deal for me than the sending it in to Acer (though they'd cover the fixing and mailing back... I have to pay the shipping fee to send it to them). But, I am going to make sure I have back up of windows so if it happens again, I don't have to pay crap.

Yeah, i have my lit review I need to search for articles for. I'll get some of that taken care of this weekend while I get a couple other things done. when I get my desktop back in a few days I'll be able to get a lot more done.

I do have to say I enjoy having the netbook to be the backup comp for this.

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Old 11-30-2012, 01:36 AM

Yeah, those backups are important. The one I had for Windows Vista saved my ass three times. *bitches*

Lit reviews suck ass. I had to do one two weeks ago, or rather finish it. I don't like them.

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Old 11-30-2012, 02:01 AM

Yeah. ^^" I hate vista with a passion. Glad I have 7 on both my current computers.

It'll be helpful indeed.

I hate lit reviews. I have to have 12 sources for this one :/

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Old 11-30-2012, 02:06 AM

I prefer Windows 7 but my computers been slow lately I gotta figure out why.

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Old 11-30-2012, 02:27 AM

@Ser: Oh dear gawd and hell in a hand basket. I am so sorry. I feel your pain thoroughly.

Yeah, I have 7 on my computer now. Vista was like a virus. Hated that piece of crap.

@Otaku: Maybe you're running out of memory. Run a virus checker in case.

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Old 11-30-2012, 02:28 AM

Probably nothing too bad. ^^

When I bought my netbook, it came with and still runs windows 7 starter. I loved it then (mar 2011). Windows XP (my first desktop) and Windows 7 are my 2 fave OS.

The guy I was talking to at the place mentioned something about how windows originally ran on DOS. Sad thing is I remember that. ^^" mmm child of the 90s :P

---------- Post added 11-29-2012 at 09:31 PM ----------

@Ely: Thanks. ^^" Thankfully, I have 4 sources I can use. Well.. a few of thsoe I can use. I had to find 4 for the lit review proposal. I can go off of that. I'll be fine. ^^" Though I still have to deal with other projects. Except one of them is easy for me. :P

@Otaku: Yeah, run a check like that. With my netbook, I had to use CCleaner and go through it and stop certain programs from starting up during start-up. Things like Java Update and stuff. Definitely do the checkwith the virus thing.

I also have Spybot on my netbook. My desktop when I get it back I'll put it on there with other programs.

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Old 11-30-2012, 02:52 AM

@Ely: thanks I'll do that I have Kaspersky so hopefully that does scans
@Ser: I'll look into CCleaner and on my Dell the backup has something wrong with it.

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Old 11-30-2012, 02:53 AM

My lit review was similar. I had my sources, but I had to write the info about them.

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Old 11-30-2012, 03:03 AM

@Otaku: Oh I like CCleaner. ^^ It's useful. When I remember to use it.

@Ely: Yeah, mine we have to talk about the themes and such. I forget exactly. I'll look over the assignment sheet for it. Definitely do most of the work over the weekend and hopefully finish it on Tuesday. I'm gonna try to take Wed off from work so I can have time to stay up late and work on it.

 


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