Sent email 30+ hours ago, curious how long it takes for the support team to see/respond, and as this will likely be a multi-part response, how long I have to wait for each response. :)

Juru deals with support, and I'm not sure how much she can get on lately, Kylie. Hopefully she'll get to you soon though. :)

Cheaah I haven't seen her for ages, on or off the site of course. I'll just be patient. I hope you're well Jelly. :)

Still no sign of Kat?

Let's bring her here and see if your mail got through :)

Mama Juru:

Kat took care of it, thank you Jackie. This can be marked as solved. :)

The thread owner generally marks a topic as solved. =P