OnYourGoat
Sad Wilted Flower
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11-26-2011, 04:34 AM
For some reason I got a pair of shoes I didn't want. I clicked on the purchase button for the starry boots and got Gold EGL shoes.
What happened?
Last edited by OnYourGoat; 11-26-2011 at 04:56 AM..
Reason: Spelling Derp
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jellysundae
bork and means
☆ Assistant Administrator
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11-26-2011, 03:10 PM
The page was probably still loading, as the shoes are just beneath the boots in the shop the images will have moved up as you clicked on them so you'll have put those into your basket by mistake. The basket will have shown the shoes rather than the boots though, so it's always best to check you have the right things before you complete the transaction :yes:
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OnYourGoat
Sad Wilted Flower
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11-27-2011, 01:54 AM
It showed the starry boots. and then after I clicked purchase it showed the EGL shoes.
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jellysundae
bork and means
☆ Assistant Administrator
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11-27-2011, 02:05 AM
That's strange, I would have said that wasn't physically possible :o
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OnYourGoat
Sad Wilted Flower
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11-27-2011, 02:07 AM
*shrugs* mayhap a mometery glitch with my computer or something?
So what do I do with them now?
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jellysundae
bork and means
☆ Assistant Administrator
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11-27-2011, 02:40 AM
Sell them back, or sell them in the marketplace. That should net you a minimum of 50% of the sale price back :)
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OnYourGoat
Sad Wilted Flower
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11-27-2011, 04:31 AM
That sucks... I supose there's nothing you can do right?
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jellysundae
bork and means
☆ Assistant Administrator
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11-27-2011, 09:57 PM
No, because that would open the floodgates to endless people deciding they wanted a full refund on anything they have bought from the stores. Simply by saying some glitch happened when they bought it, when in reality they just want to get rid of it and get the full price back.
Sadly, we have to be aware of the potential for this with every little bug and glitch that happens with regard to the stores :(
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OnYourGoat
Sad Wilted Flower
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11-28-2011, 01:24 AM
Okay. I understand that. Thankyou for your time.
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