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OnYourGoat
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#1
Old 11-26-2011, 04:34 AM

For some reason I got a pair of shoes I didn't want. I clicked on the purchase button for the starry boots and got Gold EGL shoes.

What happened?

Last edited by OnYourGoat; 11-26-2011 at 04:56 AM.. Reason: Spelling Derp

jellysundae
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#2
Old 11-26-2011, 03:10 PM

The page was probably still loading, as the shoes are just beneath the boots in the shop the images will have moved up as you clicked on them so you'll have put those into your basket by mistake. The basket will have shown the shoes rather than the boots though, so it's always best to check you have the right things before you complete the transaction :yes:

OnYourGoat
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#3
Old 11-27-2011, 01:54 AM

It showed the starry boots. and then after I clicked purchase it showed the EGL shoes.

jellysundae
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#4
Old 11-27-2011, 02:05 AM

That's strange, I would have said that wasn't physically possible :o

OnYourGoat
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#5
Old 11-27-2011, 02:07 AM

*shrugs* mayhap a mometery glitch with my computer or something?
So what do I do with them now?

jellysundae
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#6
Old 11-27-2011, 02:40 AM

Sell them back, or sell them in the marketplace. That should net you a minimum of 50% of the sale price back :)

OnYourGoat
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#7
Old 11-27-2011, 04:31 AM

That sucks... I supose there's nothing you can do right?

jellysundae
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#8
Old 11-27-2011, 09:57 PM

No, because that would open the floodgates to endless people deciding they wanted a full refund on anything they have bought from the stores. Simply by saying some glitch happened when they bought it, when in reality they just want to get rid of it and get the full price back.

Sadly, we have to be aware of the potential for this with every little bug and glitch that happens with regard to the stores :(

OnYourGoat
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#9
Old 11-28-2011, 01:24 AM

Okay. I understand that. Thankyou for your time.

 



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