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Clarisant
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#26
Old 11-05-2009, 11:09 PM

I worked in customer service for years. I ran into a few idiots along the way, but I didn't complain about it much. Somebody's got to do it. Plus, I didn't care if I got pulled away from my usual tedious things to help a customer. I thought more of it as free time to get away from the same usual shit I was knee deep in.

All I know is that in Michigan the jobs are scarce here. I haven't been able to get one for a couple years now. I wish I had a job to complain about.. I probably wouldn't complain. I'd be happy that I have some sort of income coming in and thankful for those idiot customers that I was nice to because they are the reason we have work.

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#27
Old 11-05-2009, 11:34 PM

What keeps me going is the good that comes with the bad.

I just have a problems when crazy people buy $4.63 of cigarettes in pennies.
with a line behind them. And then fore me to count it out. Yes its my job to count the change but really thats alot of pennies that weren't even sorted out.

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#28
Old 11-05-2009, 11:46 PM

i know just what you mean and i only worked retail for four months.
i had a job at a verizon wireless zone and that was a trip.
one customer even called us the mafia for our phone prices....
i was all '....erm hello? you have an upgrade available....you spend less money buying the phone then we do'

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#29
Old 11-06-2009, 08:44 AM

Do you work at Wal-Mart? Because, I do. And, I'd like to add:
PLEASE do not call the main store number and ask for the pharmacy! There is a separate number for that! Lazy barstids!
LOL.
Best rant ever.

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#30
Old 11-06-2009, 09:19 AM

You've somehow made me relive the worst work days I've ever had and get a small laugh out of them picturing what you'd do to these people. So here's a heart-warming holiday story to help you out.

My sister was working at a cashier in the garden center at Lowe's, and I'd gone to get her because her shift was almost over, only to find out that I was an hour early on a rainy day, brilliant me. It was a week before Christmas and freezing cold but the sound of the rain on the plastic roof was really cool, so I hung out outside and got to witness as a man came up to the register where she was talking to two coworkers- one who had just started her shift, and another little old lady who was getting off of hers. This man had a flat cart loaded with paving stones, the kind that weigh about eight to ten pounds each. My sister rang him up, and then the woman starting her shift asked if he needed help loading them. And the guy flipped.

The next thing we all know, he starts ranting. He went on and on about how they're all up there yapping their jaws while he was loading his cart the first time- bear in mind, one of these women could not leave her register, one had not been on shift yet when he was getting that load, and one was a tiny old lady. He stood there ranting for about five minutes about how he has to do everything on his own in this store, and they've never helped him before, so why start now? He basically pitched a screaming fit because these women were doing their jobs and he didn't have the brains or the balls to see if they'd help him before, or to find out why they weren't running up to hold his hand while he was loading his cart himself. And then once he'd paid he stormed out into the rain to load his truck by himself.

The beautiful part? There was a second man in line behind him. This man sat through the entire rant with a faintly amused look on his face and then, as the other man was about ten feet outside the garden center doors- in other words, as soon as he was out of punching distance but still within hearing range- this second man grinned real wide and shouted "MERRY CHRISTMAS!" at the top of his lungs after the first guy.

There was not a single dry eye in the garden center, we were all laughing so hard.

Remember when working in retail: You are not alone. We all have to suffer through the idiots. But there are customers out there who understand, and it's okay to let one brighten your day.

The guy with the paving stones was a real dick, though...

Also, Insomniac had a comment about being yelled at for 'talking to his girlfriend' at the register, right? Here's one for you. Picture a man with his son, about five or six, out shopping. When the man gets to the register- and it happens to be the only cheerful cashier in the place- he is greeted by a warm, friendly "Hi! How are you doing? Did you find everything alright today?"

At which point his little boy looks up at him with narrowed eyes and demands to know: "Okay, Dad. Who is she?"

Leaving the cashier to wonder what the hell kind of arguments this man has been having with his wife at home that they don't realize the little boy has been listening in on...

Last edited by Evetwo; 11-06-2009 at 09:32 AM..

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#31
Old 11-06-2009, 11:14 PM

Lol!!! You all are cracking me up. You really are. I'm so glad you all have responded so well to this thread. Rofl. It's really cheered me up as of late. You all have added such great input, and to be honest, I wasn't expecting so many tales of trial to pour in so quickly! <3 I'm not sure I'd be able to add it all to the whole rant. People might not make it all the way through it with their sanity intact! XD Lmao. Plus, I want each of your posts to be unique, and as much of a contribution to yourself and your own experiences, and not just a reflection of my ramblings. Rofl. Still, I encourage you all to keep piling on the stories though, and in as much detail as possible! :D The compilations of this thread will really make a few people's days, lemme tell ya, and I see a classic in the making already! >.<

(For those who have made comments about people shopping online sapping business from the stores. In some cases, that is true, but not in all. I was merely pointing out that people could BROWSE for IDEAS of what they want online so that they'll have a better idea of what they're looking for at the STORE LATER. I don't know what the rest of you think, but from what I've experienced, most customers like to go to the stores and get their hands on the things they want RIGHT THEN. Most people don't want to deal with all the information input and shipping bullshit they have to go through for online shopping, and that's on top of the wait they have to sit through to get their product. Vendors have been around for thousands of years, and if technology changes that, then people will change with it. We always find a way. But, I still believe you will be able to shop at your local convenience stores for many generations to come. Lol)

Oh and I did want to add a little something for all the people who have read this and have come to doubt me as a human being, let alone an employee. Lol.

To be frank, I'M NOT INSANE. I'M JUST INCREDIBLY FEISTY WITH A BIT OF BITE TO ADD TO MY CHARM! Lmao *eherm*

First off, I would like to say that most of the customers I have come into contact with in my history of retail work have been perfectly normal, reasonable, and sociable human beings. I have had MANY terrible customers, but I have had several TOTALLY awesome ones at that. Usually the good customers are some of the most down-to-earth people you'll meet and pull off some of the coolest and craziest shit in the store. Rofl. They have always brightened my days and are the only reason I've been able to stomach this kind of work for as long as I have. Every job has its ups and downs, and trust me, I KNOW there are jobs out there that are SO terrible that they make MY jobs look like pleasant garden walks with her majesty. So believe me when I say there are days I count my lucky stars to work where I do.

Second, to those handful of posters that have passively (or directly) pointed out that I should be grateful I even have a job, I just have to say this: I am a single mother of a two-year-old baby boy who's been on my own for some time, and I'm attending college. There are some days I have to scratch for every penny just to have enough to eat, let alone have enough to take care of everything else. I was out of work for a year as well. I remember how hard that was. The job market is terrible right now, and many people are struggling badly, some worse than others, and many more besides far worse than me. I am extremely grateful for my job, but that doesn't mean I stand up and take abuse from terrible customers who think they own the world and everybody in it. I am still a human being, and though I may not have much property to boast of, I DO have my dignity, and that's something I don't need a paycheck to keep afloat. That's why I'm attending college to give my life a better chance. Call it pride or ungratefulness, but when you have so little, you will stand up for anything and everything you have left.

Third, I will reiterate my previous comments about sweeping generalizations. I will point out, ONCE AGAIN, that I don't believe all customers behave in this manner, or should be treated as such. Not even all the bad customers are bad eggs, if you know what I mean. I know the difference between a customer having a bad day and a customer being a total dick. All the examples given in the rant stemmed directly from examples of some of the most disgraceful treatment I have ever received from people that had the nerve to call themselves human beings.

(I.e, the example given in my rant about a customer making me "help him" move something that was three x my size. While my retort in that section of the rant might have seemed lazy and harsh, here is the original story from which it was derived. I was eight months pregnant at the time, and a young MALE customer was telling me to move an entire boxed futon down the aisle and up to the register about thirty feet away. He was yapping on his cell phone on some kind of conference call and refused to help me even take it off the low shelf, let alone push it up to the register. The other cashier had stepped out for a smoke break and I didn't have a way to reach her, and the manager had gone to the bank.

When I finally demanded his help, he got mad at ME, saying that it wasn't his problem we were understaffed; that he had phone calls to make and somewhere to be; and that it also wasn't his fault I was "unable to move a light piece of furniture in a box". I STILL kept my cool, and told him I was VERY pregnant and didn't have the strength to move something that large and heavy by myself, and that I was sorry he felt inconvenienced. So, he finally helped me move it to the register, and at one point he muttered to me that it also wasn't his fault that I "got myself knocked up" in the first place.

At that point, I let the futon fall to the floor. I grabbed him by his fucking shirt collar, pulled him an inch from my face and told him to get the FUCK out of the store, and that dragging a futon around was nothing compared to the strength he was going to need to pull me off of him if he didn't do as I said. Needless to say, he left. The manager got a phone call from the irate customer later on that afternoon, and came stomping up to me ready to take my head off and take my job with it. I gave him the look of death, and explained that if I so much as even had ONE complication with the rest of my pregnancy because of that customer, I would have HIS job, his BOSS'S job, and that company in my pocket.)

So, in conclusion, don't think for one second that the "examples" in my rant were derived from a petty and lazy attitude.... I rarely do, say, or think anything without firm justification for it, so think twice before you judge me as a bad employee that just doesn't want to do her job.

For those that have taken offense to anything I have said, you have a few options:

One: Don't read it and go on about your business.

Two: Read it, and if you feel slandered by anything I've said, then act as mature as you talk and take the higher road and just walk away. We all watch TV, and the same rules apply. If you don't like something, just turn the channel over.

Three: If you read it and you still feel the need to insert a negative response, don't expect any sympathy or a second thought from me. You either clearly missed the point of the rant, you don't know what venting is, or you're just one of those people that has to have a negative retort for everything you read and hear; in which all cases, I still don't care. People vent because they feel the need to release negative pent up energy that might otherwise be channeled into avenues with much more dire consequences. Other than that, that's all it is. A rant -- A long stream of intense statements and words that stem from an extreme emotional response to a build-up of negative circumstances. AKA, it's JUST a reflection of STRONG EMOTIONS felt at the time! So there's no need for anyone's panties to get all up in a wad.

And I'd LOVE to give a BIG shout-out and thank you to all the people who have responded positively in the spirit of the thread! Your stories continue to make me smile and chuckle, and I hope they make some of you feel better as well :) Sometimes we all just need to get it out! If there's anyone left that still doubts my sanity (which is hanging by a thread for the most part. Lol) feel free to browse any of the posts I have made thus far on Menewsha. I assure you, I am NOT a cold-hearted bitch who's out to smother the world in my pissing an moaning. I'm actually quite an upbeat and friendly person, and am probably one of the easiest people you'll ever get along with in most cases. We all have our demons ;) and I'm no exception. So please, get to know me before you judge. You might surprise yourself ;)
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Click da beh-behs! <3

Last edited by BitterBlue; 11-07-2009 at 06:56 PM.. Reason: Had A LOT to say to my fans and "foes". Lol (As well as grammatical issues. OCD again *facepalm*

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#32
Old 11-07-2009, 09:39 AM

You were completely and totally justified in what you did to that man. And honestly, considering what I or any female member of my family would probably have done to him, you went easy on him, too.

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#33
Old 11-07-2009, 06:53 PM

Evetwo: Lol. I have no doubt. I was practicing ultimate restraint only because I didn't want to have my son in jail. Rofl. But I know a few crazy ladies who would love to get the better part of that man's face under their fingernails. He's probably the worst customer I've ever encountered in my life, but thank god those kinds of people are few and far between.

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#34
Old 11-07-2009, 07:30 PM

I don't get people like you who find themselves covered with customers who are less.. nice.
some things I just don't understand though..

I have worked as a sales person for a long time and I don't have many negative experiences at all. I love my job.
usually your job includes serving the customer. the policy includes that a customer NEVER disturbs your job, they ARE your job. it's our job to find them that stupid skirt that they can't bother to find themselves. even if you have 'better' things to do. unless you are serving some other customer, then it should be fine.

and I really don't mind if people leave the clothes laying around or on the selves unfolded, though it's more nice if they leave them to me and not in some strange places.. it really doesn't shorten my life or reduce my pay if I clean their mess up >.> that's part of the job as well.

you have some good points in your post, but some make me wonder why you continue to be in your job if you hate it that much...

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#35
Old 11-07-2009, 11:18 PM

Only thing I do on that massive list is put a massive amount of stuff on the counter. But that's just because the place I usually shop has no shopping carts, bags, or any other thing to carry your unpurchased shit in. I've never worked in retail, but I know it must be so irritating dealing with stupid people all day.

Lady Luck Infinity
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#36
Old 11-07-2009, 11:31 PM

Quote:
Originally Posted by Sagitar View Post
I don't get people like you who find themselves covered with customers who are less.. nice.
some things I just don't understand though..

I have worked as a sales person for a long time and I don't have many negative experiences at all. I love my job.
usually your job includes serving the customer. the policy includes that a customer NEVER disturbs your job, they ARE your job. it's our job to find them that stupid skirt that they can't bother to find themselves. even if you have 'better' things to do. unless you are serving some other customer, then it should be fine.

and I really don't mind if people leave the clothes laying around or on the selves unfolded, though it's more nice if they leave them to me and not in some strange places.. it really doesn't shorten my life or reduce my pay if I clean their mess up >.> that's part of the job as well.

you have some good points in your post, but some make me wonder why you continue to be in your job if you hate it that much...
I think it all depends on where you work Honestly some retail joints are nicer to be in. Maybe like small stores or clothing places. My work sells shirts and sweaters and I don't mind folding them after people

But places like Walgreens, Walmart and etc. tend to get the massive ammounts of consumers that do the crazy stuff.

I'm shocked by your story Blue, people like that do pop out of the woodwork that often. As for teh question of why you continue a job you hate well think about this. A lot of people don't have a choice- they need the money and getting another job might be hard. Like in today's economy. I would personally love to switch jobs but at my current wage it would be hard to find a comprable starting wage with another company.
Alot of people also need jobs close to their homes but if there are only a few places available the options are limited.

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#37
Old 11-07-2009, 11:54 PM

I read the rant at the beginning and thought you were the shiz. I read your more recent post, and I must say I like you even better. I give you many kudos for trying to get a degree while working and taking care of kids. It takes much grit and a lot of talent to do that.

As for stupid customers, I've never worked retail, but I have heard some horror stories from my friends. As for myself, I try to be as nice as possible to my cashiers and other employees. I actually go out of my way to not need their help, and only us em as a last resort. I know that helping me is part of what their job is, but I try to not burden store employees too much. My mom also worked in Wal-Mart for several years before her stroke, so she also made me respect the employees.

About the guy who tried to make you move the futon . . . What a freakin' douche! How could he not tell that you were heavily pregnant and not try to help out? I swear, some people are so flippin' self absorbed it's not even funny.

Evetwo
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#38
Old 11-08-2009, 12:43 AM

My first job was at a store that the Mexican migrant workers went to a lot, and for some reason the men all thought they could talk to each other about the pretty white-girl cashier as though she was a piece of meat right in front of her in Spanish without her understanding a word. Thank god they all stuck to my face or some of them would have gotten punched. Don't ask me what I would have done to the ones making the same comments to my sister.

As it was, watching them nearly crap themselves when I thanked them- in Spanish- for the compliments was worth it. "Su hablas espanol?!?!?!" Si, suckers.... heh heh...

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#39
Old 11-08-2009, 01:59 AM

Sagitar: I recommend you read the long post I tacked up yesterday. Also, I never gave a specific date on my rant about the occurence of said incidents. I actually work a great job now and have very very few problems with people ever. The day I posted the rant was actually the aftermath of my FIRST bad day at work in several months. A had about three shitty customers back to back, and it just reminded me of my earlier days of retail where the jobs I worked had less than higher standards for their employees OR customers. Hence, the production of the hateful rampage. Lol. Trust me, I don't stick around a job that I absolutely can't stand when there's so much opportunity out there. But like I said, read the post I made yesterday and you'll get a better idea of where I'm coming from, if you haven't already.

Lady Luck Infinity = 100% correct. Lol

LadyKnightSkye: Thank you for your compliments and encouragement. Yes, it is very tough, but it will all be worth it in the end. In the meantime, I have people who love me and support me and they are really helping my morale and happiness when I feel so down, INCLUDING the father of my son. He didn't abandon me, and we're actually planning on getting married in two years :) I get lonely a lot because my schedule keeps me so isolated from a lot of my friends, but it's places like this forum that give me a chance to connect with people and kind of get some stress off my shoulders. :) It definitely takes an edge of the lonliness. Thank you for the support ;)

Evetwo: LMAO! When people start talking to me in Spanish, and I know they're saying something inappropriate about me, I just start going off on them in Japanese until they think I'm crazy, followed by my famous finger ,,!, LOL! You should learn some freaky things to say in a random language and pile it on the people that do that to you. Hehehe. I always get a kick out of it anyway.

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#40
Old 11-08-2009, 02:09 AM

I am totally and completely going to do that now. Thank you sister Ki for sending us Japanese learning programs! That is going to be so much fun.

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#41
Old 11-08-2009, 02:15 AM

Hahahahaha! Wonderful! I promise you the reactions you'll get NEVER get old. Ever. <3

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#42
Old 11-08-2009, 02:21 AM

Oooh, I'm betting they won't. Makes me wish my hair was still purple just thinking about it. *evil grin*

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#43
Old 11-08-2009, 02:34 AM

Hehehe! ^-^ When I was fifteen, I had icey blue bangs for a little while. I loved them, but my dad made me dye them back. LOL! I miss them T.T But now I'm on my own so it doesn' matter :P BOOYAH!

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#44
Old 11-08-2009, 02:36 AM

The problem is, more and more places are making rules against unnatural hair colors. I want to get a job after I move, so I can't have abnormal hair until I have work and know if it's allowed.

It would just be so great to start babbling at someone in Japanese while my hair was purple.

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#45
Old 11-08-2009, 02:42 AM

I worked at Spencers for over a year, so looking freaky was on the agenda. LOL! Unfortunately I was too lazy to do anything with my hair at that point, but my clothes were so much more fun to tool around with! Wheeee!

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#46
Old 11-08-2009, 02:46 AM

Many welcomes BitterBlue! I'm more than happy to help someone else relax. Since my particular major requires obscene amounts of extra work, I can empathize with the need to relax.

And even though it's two years off, congrats! I'm glad that you still have your man around. ^^

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#47
Old 11-08-2009, 02:47 AM

I am so jealous of you now. I would love to work at Spencers. That would be pretty much the coolest retail job ever. Why did you ever leave it?!

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#48
Old 11-08-2009, 04:22 AM

A tribute to your most wonderful rant. I applaud it indefinitely.
Here is a non-finished story that I wrote based completely off what I experience at my job. Warning, this rant is original and does have swearing and is slightly racial as it remarks on people who can't speak english properly. Nothing too harsh though. Anyways, enjoy.

My tribute to this thread, may expand on it more later. Click on the spoiler bar below to view.

SPOILERX


They're all just a bunch of feebleminded animals, Fred thought to himself sadly, an epiphany about the whole human race manifesting in his mind. Why did he have to deal with such a bunch of idiotic morons who couldn't do the least to help themselves. The spoiled child wanting that last drop of comfort from their mother's left tit; even when they had grown enough to eat and drink real substances. The rotten younger sibling who got everything the older sibling could only dream of having by being a shitty attention whore. The teenager who was the favorite child and got the brand new car to show off to all their shallow friends.
Dependency! That's the only trait worth mentioning that a human being had. A sad trait too. Nothing was ever earned in this generation anymore, nothing ever given. It was always take, take, and take some more. It was disgusting, despicable, just extremely sickening to say the least of it. Fred was feeling his rage build up steadily.
If only we had stuck with things humans could handle, he thought for a moment. Plows pulled by men and horses, Fruit and vegetables being planted and harvested. Taking care of the Earth, of our Watcher, who takes care of us all. Simple things to worry about and care about. Not shallow, meaningless things like: What kind of warranty or contract to get with a particular vehicle? or which type of high costing device can I purchase to impress my other shallow friends? When did people stop forgetting about the most simple things in life and be encompassed in so much false sense of security with all their cars, phones, games, and other devices. Why couldn't someone take a simple look at a leaf, and notice the intricate lifeweaving patterns it indicated. Why couldn't someone look at an old oak tree, and find a deep kind of respect for it's existence. Why was the most important thing in the world answering the latest text message and checking that damn myspace website or even facebook website for that matter. It was all so meaningless, nonliving devices stealing life's time from the very humans that created them.
There was no appreciation for life anymore, Fred realized while trying to swallow a lump that had gathered in his throat. Everything was all so meaningless to everyone.
BEEP. BEEP. The dreadful sound of the day blasted in his ears signifying another dependent pathetic excuse for life's pleas for help. He answered with the required script, feeling completely like a damn robot. Why couldn't he greet people the way he chose to? Why did others make that decision for him? They weren't God, or any other higher being for that matter. Nonetheless he followed his greeting script with the nonchalant empathy statement that made him feel more insincere than a thief who robs a woman blind, apologizes, and then rapes the hell out of her before he leaves.
He focused on the human at hand, listening to a middle aged man's plea for help on how to setup a contact in his cellular phone.
WHAT THE HELL. Does no one read the goddamned user's manual? Do they have to be brought up step by step like a baby that is learning the first steps of walking? Seriously, if people are going to purchase a stupid expensive product that they consider so damned important, they could at least learn to use the stupid thing before they decide to tell someone that the thing is defective and that they want a new one. A NEW ONE. Jesus Christ, new this, new that. Always a new one. Never fix the damned old one. Give me this, give me that. Gah!
The man finally stopped rambling on explaining his life's story. Fred, wanting to lecture the man till the man's bones ground into dust from an extended time elapse, explained the simple procedure to the man, and the man disconnected the call.
Why do people have to give me their whole life's story before giving me the simple issue they want resolved. Do they think I really care? Hell no, I got my own damn shit to worry about to even think about possibly considering their mundane crap. Do you think I care if your brother's in a hospital and you need a phone to keep in contact, NO. If you cared that much about him, you would take a few days off and go see the damn asshole. Do you think I care if you need to be able to use your phone in a car? Hell No, Driving while distracted, you might run over someone elses family and then guess what, I'll get another damn call about something or another by that family, and they'll just HAPPEN to mention the death of their kid that was run over because I decided to help you enable a wireless connection to your phone so you didn't have to hold it to your pitiful little ear! Do you think I care that you will lose your job if you don't get your phone fixed in an instantaneous manner. NO, I do not, because if you don't shut the hell up and tell me your damn issue, then we'll both lose our jobs. Since you will not have your phone fixed in time and I won't be able to have you off the phone in the time I need to so I can meet my company wide goals. I don't care if you are making three times as much money as me, keeping my job is my first priority, and unfortunately for you, I DON'T CARE ABOUT YOU AND YOUR INSIGNIFICANT PROBLEMS. So do us all a damn favor and when you decide to call for help, leave out all the drama and just tell me the damn issue so you can get on with your damn life and I can get on with helping the next pathetic person in line.
Fred was brought down to reality again with another Beep Beep in his ear. Again he recited his greeting, and this time a snotty teenage girl replied. Great, a fucking Valley girl, just my luck. Just hearing the screechy voice on the other end gave him a splitting headache. That whiny, complainy, death sending voice that gave valley girls all they wanted from their ignorant parents. Well, that voice may give me a splitting headache, but I am not an ignorant fool, and I am not her parent. So unfortunately for her, she will have to do things MY way, or not have her issue resolved.
He listened to her blab about how crappy the phone was for another five minutes. If you don't want the damn phone, DON'T BUY IT. Get a damn Jitterbug, their quite useful for people who have no brains. Fred sure wished he could say that to her. Unfortunately, in real life, something that simple and to the point was aginst the rules. So Fred simply apologized for any inconvenience the phone may have caused the woman and offered to help in any way he could. More stupid meaningless empathy, People don't even pay attention to it anyways, he never could see the big deal on why it was stressed so much to use it. People don't care if you are able to understand how they're feeling. They just want to feel better, and they want YOU to make them reach that.
The woman told him that she wasn't happy with the color of the phone she got from her insurance company and wanted to know if his company could replace it instead since the insurance company they had was noncommittal and would not admit their mistake and replace the phone with the right color. TOO DAMN BAD, Fred thought to himself as he again apologized to the girl. GET THE HELL OVER IT. It is just a damn color of a damn electronical device that you're too stupid to use anyways.
Sighing in his head and rolling his eyes, Fred calmly explained to the woman that his company did not replace devices for their customers. That it was only a policy to repair them if they were physically defective. The girl screamed and cussed, stating that his company was a stupid company and that the wrong color is a physical defect and needed to be repaired. You dumb bitch, Fred thought furiously. You are so shallow you are probably only a mass of skin connected to bones and an extremely large mouth. you have no muscle, no blood, and definitly no DAMN BRAINS.
Again, Fred apologized as was company policy for not being able to meet the needs of the customer, and calmly explained once more that no help on this matter could be offered. The woman swore at him up one side and down the other and then promptly disconnected the call.
Fred Looked at the timer he had set at the beginning of the call, it showed seventeen minutes and thirty seven seconds. DAMN, I should have had her off the phone five minutes ago. Twelve minutes was his deadline time to get those dumbasses of the line, now he would have to shorten some of his other calls to bring the average back down. Fuming, he sat, waiting for another inevitable call.
Sure enough, another call rang through. BEEP BEEP. Sighing heavily, Fred took his line off mute and greeted the third caller of the day. Putting his phone back on mute suddenly, he mumbled out loud, HOLA DUMBASSO WHO CANTO SPEAKO ENGLISHO. Rolling his eyes and sighing sadly once again, he braced himself for a difficult call. He could barely understand the guy on the other end and he knew from the start that this one would not be one of the calls he could shorten to lower his average. Swearing to himself softly, he took the phone back off mute and waited for the loser to quit telling him his life's story. After listening for about two minutes Fred only heard two things, Contacts and Active Sync, as the rest of the words were mixed together in an English and Spanish heap of crap that made no sense at all. Probably didn't pass the Immigration Naturalization Test for coming to America, the stupid ass was probably an illegal alien coming over the borders from mexico. Well, from the two words he could understand, he assumed the customer was having problems using the crappy Microsoft program called Active Sync to syncronize all his contacts so they would be backed up on the computer. Now the customer was going on and on about how he needs his contacts to run his business and that he is losing business every minute he is without them. Fred thought back for a moment and wondered how the human race ran their business before the invention of active sync, or even cell phones for that matter. EVER HEARD OF A DAMN ROLODEX YOU DUMBASS! Fred thought bitterly to himself. No matter, his job was to help people fix their phones so that is what he would do. He didn't care that the guy might possibly lose his business, that's what he gets for relying on a phone to hold his entire life. He wesn't about to care about anything the man had to say except to fix his phone and get him off the line as soon as possible.
Finally, the dumb man quit talking for a second. Fred used this time to intervene with fake comforting words that he was made to say and some encouragement about possibly fixing the phone's issues. Fred grimaced as halfway through his speech to the man, the asshole interuppted and started complaining about his phone again in that horrible broken english. He hated this man. If you called ME for SUPPORT, You should really start fucking listening to me instead of being a complete jackass and interrupting me.
Again, the man ceased to talk for a few seconds and Fred guided him painfully through the arduous task of trying to explain to a spanish person how to change the driver input in the phone to make the program microsoft created recognize the device so syncronization could begin. Finally after several times of talking slow, and repeating himself again and again, he finally got the point across and the spanish customer was able to syncronize his device. Fred started to ask if he could help him in any other way, but before the words could continue coming out, the customer hung up. Well, FUCK YOU TOO, ASSHOLE. He hated customer's that didnt appreciate the time and effort needed to deal with these fools.
__________________
A wild black wolf lurking in the shadows, I stare through your soul and devour your darkest dreams. Embrace the inevitable outcome.

Therapy has taught me that nothing is my fault. ;)

SSCeles
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#49
Old 11-08-2009, 04:28 AM

Wow. Since I started reading that and found myself being unable to stop until the very end... I must therefore clap and again say, 'Wow.' .....they don't pay you nearly enough.

What seems like common sense I guess just isn't with so many people? I'm always careful to bring plenty more cash on hand than I think I'll need... and when I'm shopping I always round up by significant amounts on the prices to make room for tax. My girlfriend usually gets me a funny stare when I can successfully predict how much everything will cost before we get to the checkout... do people really not keep track of these things like I do? -.-

I hope you feel... relaxed... after your rant. @_@

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#50
Old 11-08-2009, 04:38 AM

Evetwo: There was a lot of corporate bullshit at the particular Spencers I worked in involving a lot of hour and pay cuts. After awhile, and as much as I loved my job, I just had to start thinking realistically about the situation. Not long after things got bad, my boss (and best friend by the end of that year) finally walked out the door. In loyalty for his awesome leadership and dedication to us as his employees, half the store walked out with him ;)

Tutela: Thank you very much! I'll be sure to check that out tomorrow! I have a fourteen hour car ride ahead of me tomorrow, so it might be late when I get to it, but I will definitely look into that! Thanks again love!

SSCelas: Hahahahaha! Thank you for your compliments and thank you for being an intelligent and considerate shopper. Rofl. Not that you have to worry about it too much ;) I've noticed on this thread that I seem to have horrified many people who've had the "misfortune" of stumbling across it. Lmfao. Like I've stated in previous posts, I am actually a very kind and helpful person and employee and the examples in my rant were the raw materials pulled from the most extreme circumstances.

*bows* I thank you all for your gracious compliments! And yes, I do feel fantastic after I rant. Hahahahaha. It's that same kind of gratification feeling you get after putting on warm fuzzy socks you just pulled from the dryer. Lmfao

Oh, and thank you so much LadyKnightSkye! *glomp*

 



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