12-30-2009, 11:05 AM
One thing I'd like to add to my previous statement is, it wasn't actually the screen that was giving me the problems that I sent the computer in for. The actual problem was that I spilled soda on the laptop (which is a long story in and of itself that involves me tripping over my kitten and knocking a cup of soda over that was on a completely different table, which flew across the room and in a horrible twist of fate landed on my laptop), but not only did they repair the damage from the soda (which probably involved a lot of work since they didn't lose ANY of my files), they also replaced the screen which was having very minor problems closing. I know it was a new screen because they actually sent a form that listed all of the repairs that were made, and in addition the screen still had that plastic covering that you're supposed to peel off. And I guess my insurance covered all of that, because I wasn't charged a thing for any of the services that were provided.
So yes, I'm very pleased with the Dell company. In fact, the desktop computer I'm on currently is a Dell, and it's the best computer in the house.
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